Joseph A. Michelli

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The New Gold Standard 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company, Joseph A. Michelli

The New Gold Standard

by Joseph A. Michelli

List: $17.99

Sale: $12.59

Club: $8.99

Unabridged: 8 hr 12 min
Narrator: Joseph A. Michelli...
Published: 01/06/2015
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Driven to Delight, Joseph A. Michelli

Driven to Delight

by Joseph A. Michelli

List: $14.99

Sale: $10.50

Club: $7.49

Unabridged: 7 hr 31 min
Narrator: Joseph A. Michelli...
Published: 12/06/2015
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The Zappos Experience 5 Principles to Inspire, Engage, and WOW, Joseph A. Michelli

The Zappos Experience

by Joseph A. Michelli

List: $14.99

Sale: $10.50

Club: $7.49

Unabridged: 8 hr 32 min
Narrator: Joseph A. Michelli...
Published: 08/05/2014
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Leading the Starbucks Way 5 Principles for Connecting with Your Customers, Your Products, and Your People, Joseph A. Michelli

Leading the Starbucks Way

by Joseph A. Michelli

List: $14.99

Sale: $10.50

Club: $7.49

Unabridged: 8 hr 24 min
Narrator: Tom Parks
Published: 05/06/2014
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