Customer Relations

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Getting Naked A Business Fable About Shedding the Three Fears That Sabotage Client Loyalty, Patrick Lencioni

Getting Naked

by Patrick Lencioni

List: $15.00

Sale: $10.50

Club: $7.50

Unabridged: 4 hr 17 min
Narrator: Dan Woren
Published: 02/23/2010
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Never Lose a Customer Again Turn Any Sale into Lifelong Loyalty in 100 Days, Joey Coleman

Never Lose a Customer Again

by Joey Coleman

List: $20.00

Sale: $14.00

Club: $10.00

Unabridged: 9 hr 28 min
Narrator: Joey Coleman
Published: 04/03/2018
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The Customer Rules The 39 Essential Rules for Delivering Sensational Service, Lee Cockerell

The Customer Rules

by Lee Cockerell

List: $15.00

Sale: $10.50

Club: $7.50

Unabridged: 3 hr 59 min
Narrator: Lee Cockerell
Published: 03/05/2013
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Customer Mania! It's Never Too Late to Build a Customer-Focused Company, Kenneth Blanchard

Customer Mania!

by Kenneth Blanchard

List: $17.95

Sale: $12.57

Club: $8.97

Unabridged: 5 hr 17 min
Narrator: Kenneth Blanchard
Published: 11/01/2004
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Driven to Delight, Joseph A. Michelli

Driven to Delight

by Joseph A. Michelli

List: $14.99

Sale: $10.50

Club: $7.49

Unabridged: 7 hr 31 min
Narrator: Joseph A. Michelli...
Published: 12/06/2015
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Hug Your Customers The Proven Way to Personalize Sales and Achieve Astounding Results, Jack Mitchell

Hug Your Customers

by Jack Mitchell

List: $24.98

Sale: $17.49

Club: $12.49

Unabridged: 7 hr 54 min
Narrator: Jack Mitchell
Published: 04/14/2015
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A Complaint Is a Gift, Second Edition Recovering Customer Loyalty When Things Go Wrong, Janelle Barlow; Claus Mller

A Complaint Is a Gift, Second Edi...

by Janelle Barlow; Claus M...

List: $21.95

Sale: $15.37

Club: $10.97

Unabridged: 8 hr 38 min
Narrator: Susan MacNeil
Published: 08/01/2008
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Customer Success How Innovative Companies Are Reducing Churn and Growing Recurring Revenue, Nick Mehta

Customer Success

by Nick Mehta

List: $27.98

Sale: $19.59

Club: $13.99

Unabridged: 8 hr 25 min
Narrator: Tim Andres Pabon
Published: 07/01/2017
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How Clients Buy A Practical Guide to Business Development for Consulting and Professional Services, Doug Fletcher

How Clients Buy

by Doug Fletcher

List: $19.99

Sale: $13.99

Club: $9.99

Unabridged: 6 hr 34 min
Narrator: Barry Abrams
Published: 05/28/2019
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Sales: Sales Strategies: The Top 100 Best Ways To Increase Sales  , Ace McCloud

Sales: Sales Strategies: The Top ...

by Ace McCloud

List: $9.99

Sale: $7.00

Club: $4.99

Unabridged: 1 hr 48 min
Narrator: Joshua Mackey
Published: 05/02/2017
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Bold How to Be Brave in Business and Win, Shaun Smith

Bold

by Shaun Smith

List: $14.99

Sale: $10.50

Club: $7.49

Unabridged: 8 hr 19 min
Narrator: Matthew Lloyd Davi...
Published: 01/02/2018
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212 Service The 10 Rules for Creating a Service Culture, Mac Anderson

212 Service

by Mac Anderson

List: $15.98

Sale: $11.19

Club: $7.99

Unabridged: 56 min
Narrator: Derek Shetterly
Published: 07/23/2013
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The Ultimate Question 2.0 (Revised and Expanded Edition) How Net Promoter Companies Thrive in a Customer-Driven World, Fred Reichheld

The Ultimate Question 2.0 (Revise...

by Fred Reichheld

List: $27.98

Sale: $19.59

Club: $13.99

Unabridged: 8 hr
Narrator: Walter Dixon
Published: 10/31/2011
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Service Failure The Real Reasons Employees Struggle with Customer Service and What You Can Do About It, Jeff Toister

Service Failure

by Jeff Toister

List: $27.98

Sale: $19.59

Club: $13.99

Unabridged: 5 hr 39 min
Narrator: Walter Dixon
Published: 10/12/2012
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Trust-Based Selling, Kerry L. Johnson

Trust-Based Selling

by Kerry L. Johnson

List: $24.98

Sale: $17.49

Club: $12.49

Unabridged: 4 hr 7 min
Narrator: Kerry L. Johnson
Published: 03/01/2015
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Matter Move Beyond the Competition, Create More Value, and Become the Obvious Choice, Peter Sheahan

Matter

by Peter Sheahan

List: $27.98

Sale: $19.59

Club: $13.99

Unabridged: 8 hr 24 min
Narrator: Walter Dixon
Published: 06/01/2016
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The Convenience Revolution How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty, Shep Hyken

The Convenience Revolution

by Shep Hyken

List: $19.99

Sale: $13.99

Club: $9.99

Unabridged: 4 hr 41 min
Narrator: Timothy Andres Pab...
Published: 11/13/2018
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What Customers Crave How to Create Relevant and Memorable Experiences at Every Touchpoint, Nicholas J. Webb

What Customers Crave

by Nicholas J. Webb

List: $14.99

Sale: $10.50

Club: $7.49

Unabridged: 7 hr 1 min
Narrator: James Foster
Published: 12/15/2016
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The 60 Second Sale The Ultimate System for Building Lifelong Client Relationships in the Blink of an Eye, David V. Lorenzo

The 60 Second Sale

by David V. Lorenzo

List: $19.99

Sale: $13.99

Club: $9.99

Unabridged: 6 hr 26 min
Narrator: David V. Lorenzo
Published: 04/30/2019
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The Referral of a Lifetime Never Make a Cold Call Again!, Tim Templeton

The Referral of a Lifetime

by Tim Templeton

List: $20.95

Sale: $14.66

Club: $10.47

Unabridged: 4 hr 16 min
Narrator: Ken Blanchard
Published: 08/01/2016
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Win the Customer 70 Simple Rules for Sensational Service, Flavio Martins

Win the Customer

by Flavio Martins

List: $27.98

Sale: $19.59

Club: $13.99

Unabridged: 6 hr 34 min
Narrator: Don Hagen
Published: 09/01/2015
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High-Tech, High-Touch Customer Service Inspire Timeless Loyalty in the Demanding New World of Social Commerce, Micah Solomon

High-Tech, High-Touch Customer Se...

by Micah Solomon

List: $27.98

Sale: $19.59

Club: $13.99

Unabridged: 6 hr 7 min
Narrator: Micah Solomon
Published: 04/02/2013
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The Intention Economy When Customers Take Charge, Doc Searls

The Intention Economy

by Doc Searls

List: $29.98

Sale: $20.99

Club: $14.99

Unabridged: 8 hr 48 min
Narrator: Doc Searls
Published: 08/13/2012
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The Power of Reputation Strengthen the Asset That Will Make or Break Your Career, Chris Komisarjevsky

The Power of Reputation

by Chris Komisarjevsky

List: $27.98

Sale: $19.59

Club: $13.99

Unabridged: 6 hr 28 min
Narrator: Walter Dixon
Published: 08/21/2012
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Going Social Excite Customers, Generate Buzz, and Energize Your Brand with the Power of Social Media, Jeremy Goldman

Going Social

by Jeremy Goldman

List: $29.98

Sale: $20.99

Club: $14.99

Unabridged: 7 hr 53 min
Narrator: Joe Geoffrey
Published: 12/04/2012
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Happy Customers Everywhere How Your Business Can Profit from the Insights of Positive Psychology, Bernd H. Schmitt

Happy Customers Everywhere

by Bernd H. Schmitt

List: $34.98

Sale: $24.48

Club: $17.48

Unabridged: 6 hr 40 min
Narrator: Walter Dixon
Published: 04/24/2012
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The Simple Truths of Service Inspired by Johnny the Bagger, Ken Blanchard

The Simple Truths of Service

by Ken Blanchard

List: $15.98

Sale: $11.19

Club: $7.99

Unabridged: 38 min
Narrator: Don Hagen
Published: 08/06/2013
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Stop, Look, and Listen The Customer CEO Business Fable About How to Profit from the Power of Your Customers, Chuck Wall

Stop, Look, and Listen

by Chuck Wall

List: $6.98

Sale: $4.89

Club: $3.49

Unabridged: 1 hr 37 min
Narrator: Don Hagen
Published: 12/01/2013
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Looptail How One Company Changed the World by Reinventing Business, Bruce Poon Tip

Looptail

by Bruce Poon Tip

List: $24.98

Sale: $17.49

Club: $12.49

Unabridged: 9 hr 21 min
Narrator: Robert Petkoff
Published: 09/17/2013
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Customer CEO How to Profit from the Power of Your Customers, Chuck Wall

Customer CEO

by Chuck Wall

List: $29.98

Sale: $20.99

Club: $14.99

Unabridged: 6 hr 16 min
Narrator: Dana Hickox
Published: 01/01/2014
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The Innovative Sale Unleash Your Creativity for Better Customer Solutions and Extraordinary Results, Mark Donnolo

The Innovative Sale

by Mark Donnolo

List: $24.98

Sale: $17.49

Club: $12.49

Unabridged: 4 hr 22 min
Narrator: Walter Dixon
Published: 02/01/2014
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Managing Knock Your Socks Off Service, Chip R. Bell

Managing Knock Your Socks Off Ser...

by Chip R. Bell

List: $24.98

Sale: $17.49

Club: $12.49

Unabridged: 7 hr 28 min
Narrator: Sean Pratt
Published: 08/01/2008
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Customer Loyalty Top Strategies for Increasing Your Companys Bottom Line, Justin Sachs

Customer Loyalty

by Justin Sachs

List: $13.95

Sale: $9.77

Club: $6.97

Unabridged: 2 hr 26 min
Narrator: Scott Clem
Published: 12/22/2014
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The Toxic Client Knowing and Avoiding Problem Customers, Garrett Sutton

The Toxic Client

by Garrett Sutton

List: $17.98

Sale: $12.59

Club: $8.99

Unabridged: 5 hr 17 min
Narrator: Garrett Sutton
Published: 07/26/2016
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Millennials With Kids Rethinking Corporate Education in a World of Unrelenting Change, Jeff Fromm

Millennials With Kids

by Jeff Fromm

List: $29.98

Sale: $20.99

Club: $14.99

Unabridged: 5 hr 43 min
Narrator: Sean Pratt
Published: 08/01/2015
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How to Be a Fierce Competitor What Winning Companies and Great Managers Do in Tough Times, Jeffrey J. Fox

How to Be a Fierce Competitor

by Jeffrey J. Fox

List: $14.99

Sale: $10.50

Club: $7.49

Unabridged: 2 hr 17 min
Narrator: Jeffrey J. Fox
Published: 03/15/2010
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The Experience Economy, B. Joseph Pine

The Experience Economy

by B. Joseph Pine

List: $13.27

Sale: $9.28

Club: $6.63

Abridged: 3 hr 7 min
Narrator: Eric Conger
Published: 11/01/1999
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Magnetic The Art of Attracting Business, Joe Calloway

Magnetic

by Joe Calloway

List: $27.98

Sale: $19.59

Club: $13.99

Unabridged: 4 hr 11 min
Narrator: Don Hagen
Published: 03/01/2017
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Customer Care Excellence How to Create an Effective Customer Focus, Sarah Cook

Customer Care Excellence

by Sarah Cook

List: $14.99

Sale: $10.50

Club: $7.49

Unabridged: 10 hr 51 min
Narrator: Karen Cass
Published: 01/09/2018
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Would You Do That to Your Mother? The "Make Mom Proud" Standard for How to Treat Your Customers, Jeanne Bliss

Would You Do That to Your Mother?...

by Jeanne Bliss

List: $15.00

Sale: $10.50

Club: $7.50

Unabridged: 6 hr 10 min
Narrator: Jeanne Bliss
Published: 05/08/2018
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The Customer Loyalty Loop The Science Behind Creating Great Experiences and Lasting Impressions, Noah Fleming

The Customer Loyalty Loop

by Noah Fleming

List: $27.98

Sale: $19.59

Club: $13.99

Unabridged: 5 hr 50 min
Narrator: Walter Dixon
Published: 12/01/2016
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Jobs To Be Done A Roadmap for Customer-Centered Innovation, David Farber

Jobs To Be Done

by David Farber

List: $24.98

Sale: $17.49

Club: $12.49

Unabridged: 4 hr 52 min
Narrator: Tim Andres Pabon
Published: 11/07/2016
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The 100 Most Powerful Affirmations for Customer Service, Jason Thomas

The 100 Most Powerful Affirmation...

by Jason Thomas

List: $14.99

Sale: $10.50

Club: $7.49

Unabridged: 2 hr 50 min
Narrator: Amanda Davis &...
Published: 08/10/2018
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The 100 Most Powerful Prayers for Customer Service, Toby Peterson

The 100 Most Powerful Prayers for...

by Toby Peterson

List: $14.99

Sale: $10.50

Club: $7.49

Unabridged: 2 hr 52 min
Narrator: Amanda Davis &...
Published: 08/10/2018
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Fierce Loyalty Cracking the Code to Customer Devotion, Sandy Rogers

Fierce Loyalty

by Sandy Rogers

List: $20.99

Sale: $14.70

Club: $10.49

Unabridged: 6 hr 39 min
Narrator: Lisa Larsen
Published: 11/06/2018
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The Cult of the Customer Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists, Shep Hyken

The Cult of the Customer

by Shep Hyken

List: $19.99

Sale: $13.99

Club: $9.99

Unabridged: 6 hr 14 min
Narrator: Timothy Andres Pab...
Published: 11/20/2018
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Customer Service The Sandler Way 48 Rules for Strategic Customer Care, Anne MacKeigan

Customer Service The Sandler Way

by Anne MacKeigan

List: $12.99

Sale: $9.10

Club: $6.49

Unabridged: 3 hr 56 min
Narrator: Sean Pratt
Published: 11/01/2018
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Why Customers Leave (and How to Win Them Back), David Avrin

Why Customers Leave (and How to W...

by David Avrin

List: $24.99

Sale: $17.50

Club: $12.49

Unabridged: 5 hr 24 min
Narrator: Larry Winget
Published: 04/01/2019
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Transform Customer Experience How to achieve customer success and create exceptional CX, Isabella Villani

Transform Customer Experience

by Isabella Villani

List: $19.99

Sale: $13.99

Club: $9.99

Unabridged: 9 hr 4 min
Narrator: Jonathan Yen
Published: 04/09/2019
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The 10 Golden Rules of Customer Service The Story of the $6,000 Egg, Deb Duncan

The 10 Golden Rules of Customer S...

by Deb Duncan

List: $12.99

Sale: $9.10

Club: $6.49

Unabridged: 53 min
Narrator: Janet Metzger
Published: 04/01/2019
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