
The Spirit of Kaizen
Creating Lasting Excellence One Small Step at a Time
Author: Bob Maurer
Narrator: Bob Maurer
Unabridged: 4 hr 6 min
Format: Digital Audiobook Download (DRM Protected)
Publisher: Random House Audio
Published: 11/06/2012
Synopsis
UCLA psychologist and organizational consultant Dr. Robert Maurer provides a simple and proven effective technique for making major changes with minimal disruption. Applying the operational concept of kaizen—small, continual improvements—to common management challenges, managers can drive major improvements with a series of well-planned techniques for boosting quality, innovation, sales, and morale.
