Meltdown
Why Our Systems Fail and What We Can Do About It

Quotes

“Meltdown effectively conveys why addressing systemic failures is both difficult and essential. . . . Where Meltdown really hits its stride is in taking on the factors that promote groupthink and discourage dissent.”—The Wall Street Journal

“Analysis of why things go wrong is always more exciting to read than praise for everything working out. . . . A compellingly written investigation of interesting case studies in calamity.”—Financial Times, Business Books of the Month

“Thought-provoking. . . . Clearfield and Tilcsik colorfully explain why your job, like everyone else’s in today’s global economy, is becoming part of bigger networks of co-dependent systems, laden with unforeseeable risks and unimaginable outcomes. . . . The readers also offer some calming practical advice you can pack as a parachute. Read their pages and maybe, just maybe, you can avoid—or at least minimize—your own forthcoming descent into chaos.”—Forbes

“Endlessly fascinating, brimming with insight, and more fun than a book about failure has any right to be, Meltdown will transform how you think about the systems that govern our lives. This is a wonderful book.”—Charles Duhigg, author of The Power of Habit and Smarter Faster Better

“Meltdown is not for the faint of heart. In crisp, compelling prose, Christopher Clearfield and András Tilcsik explain why failures occur so often in today’s unfathomably complex systems. Their insights and takeaways offer crucial guidance for avoiding your own disasters.”—Daniel H. Pink, author of To Sell is Human and Drive
 
“Too often, we blame failures on bad apples when the real culprits are bad barrels. This engaging, evidence-based book sheds light on why blunders and bankruptcies happen—and how you can get better at designing systems to prevent them.”—Adam Grant, author of Originals and co-author of Option B

“Meltdown is essential reading for any leader. We are all human. We all make mistakes. But in complex, whirlwind environments, those mistakes can spiral quickly out of control. This book can help.”
—Anne-Marie Slaughter, author of Unfinished Business

“As technology advances, it brings an explosion of complexity and interdependence that can threaten our most critical systems and organizations in unforeseen ways. Meltdown is essential reading for anyone who seeks to understand these dangers and what can be done to address them.”—Martin Ford, author of Rise of the Robots

“It is rare to have the pleasure of reading a book that tackles a complex issue and provides a new way of thinking that is both rigorous and practical. Meltdown is such a book. I not only enjoyed it but also learned a lot about the world—most of it utterly counterintuitive—and even something important about myself. A valuable read for anyone who would rather shape their world than just let it happen to them.”—Roger Martin, author of The Design of Business
 
“A cautionary study in how complex systems can easily go awry… A useful, thought-provoking book.”—Kirkus

Awards

• National Business Book Award