1 Rating(s)
List: $20.00
| Sale: $14.40
Club: $10.00
Listen Like You Mean It
Reclaiming the Lost Art of True Connection
Author: Ximena Vengoechea
Narrator: Ximena Vengoechea
Unabridged: 7 hr 57 min
Format: Digital Audiobook Download
Publisher: Penguin Audio
Published: 03/30/2021
Includes:
Bonus Material
Synopsis
Hear me out. Does this sound like you?
A. You feel blindsided by critical feedback from a boss you respect.
B. You host a Zoom happy hour to catch up with friends, but your mind wanders to your own problems mid-conversation.
C. You find yourself fighting with your spouse but can’t remember why.
For many of us, listening is simply something we do on autopilot. We hear just enough of what others say to get our work done, maintain friendships, and be polite with our neighbors. But we miss crucial opportunities to go deeper—to give and receive honest feedback, to make connections that will endure for the long haul, and to discover who people truly are at their core.
Fortunately, listening, like any other communication skill, can be improved—and Ximena Vengoechea can show you how. As a user researcher for Silicon Valley’s top companies, she’s spent nearly a decade facilitating hundreds of conversations with complete strangers in order to uncover the truth behind how people use—and what they really think about—her company’s products. In Listen Like You Mean It, she offers an essential listening guide for our times, revealing tried-and-true strategies honed in her own research sessions and drawn from interviews with marriage counselors, podcast hosts, life coaches, journalists, filmmakers, and other listening experts. Through Vengoechea’s set of scripts, key questions, exercises, and illustrations, you’ll learn how to:
• Quickly build rapport with strangers
• Ask the right questions to deepen a conversation
• Pause at the right time to encourage vulnerability
• Navigate a conversation that’s gone off the rails
Now more than ever, we need to feel heard, connected, and understood in a world that keeps turning up the volume. Warm, funny, and immensely practical, this bookshows you how.
A. You feel blindsided by critical feedback from a boss you respect.
B. You host a Zoom happy hour to catch up with friends, but your mind wanders to your own problems mid-conversation.
C. You find yourself fighting with your spouse but can’t remember why.
For many of us, listening is simply something we do on autopilot. We hear just enough of what others say to get our work done, maintain friendships, and be polite with our neighbors. But we miss crucial opportunities to go deeper—to give and receive honest feedback, to make connections that will endure for the long haul, and to discover who people truly are at their core.
Fortunately, listening, like any other communication skill, can be improved—and Ximena Vengoechea can show you how. As a user researcher for Silicon Valley’s top companies, she’s spent nearly a decade facilitating hundreds of conversations with complete strangers in order to uncover the truth behind how people use—and what they really think about—her company’s products. In Listen Like You Mean It, she offers an essential listening guide for our times, revealing tried-and-true strategies honed in her own research sessions and drawn from interviews with marriage counselors, podcast hosts, life coaches, journalists, filmmakers, and other listening experts. Through Vengoechea’s set of scripts, key questions, exercises, and illustrations, you’ll learn how to:
• Quickly build rapport with strangers
• Ask the right questions to deepen a conversation
• Pause at the right time to encourage vulnerability
• Navigate a conversation that’s gone off the rails
Now more than ever, we need to feel heard, connected, and understood in a world that keeps turning up the volume. Warm, funny, and immensely practical, this bookshows you how.