Leadership Lessons from a UPS Driver, Ron Wallace
Leadership Lessons from a UPS Driver, Ron Wallace
3 Rating(s)
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Leadership Lessons from a UPS Driver
Delivering a Culture of We, Not Me

Author: Ron Wallace

Narrator: Wayne Shepherd

Unabridged: 3 hr 30 min

Format: Digital Audiobook Download

Published: 04/04/2016


Synopsis

United Parcel Service (UPS) is a household name that customers and investors alike hold in high regard. Who hasn't been delighted by a right-on-time delivery, one of the 18 million UPS makes every day? Founded over a hundred years ago, UPS has moved steadily up the Fortune 500 while so many other corporations have disappeared. What's the company's secret? Just ask a driver!Ron Wallace was a UPS delivery driver for six years before he began rising through the ranks, ultimately becoming president of UPS International. In other companies, that might be extraordinary, but at UPS it's par for the course. UPS has a unique corporate culture. It's like a family. Package loaders call executives by their first names and vice versa. The company almost always promotes from within. Lifetime employment is common. Most employees own UPS stock. Wallace credits the company's success—and his own—to its culture of “we, not me.” As he puts it, working at UPS gave him a PhD in teamwork. Instead of writing a typical business memoir that celebrates the leader as celebrity, Wallace shares vivid stories that focus on the people he worked with, the challenges they overcame, and the simple principles and practices that make up the UPS way. He exhorts his readers to grow their people, not just their business plans. The leadership style described in this book is simple and direct—and it works. The straightforward and easy-to-understand lessons provide a blueprint for an individual or company to build on past successes and adapt to future challenges. This is a must-read for anyone aspiring to become a great leader.

Reviews

Goodreads review by WMM on April 07, 2016

Such an exceptionally written book by former UPS International president Ron Wallace that chronicles his rise through the ranks first as a delivery driver in rural northern Idaho and from a seat from behind the wheel to becoming president of the company and a chair at its global Board of Directors t......more

Goodreads review by Andrew on June 26, 2018

Wallace provides simple but profound insights from an extremely successful global corporation. Truthfully, nothing said is new, but everything written was on par with what other great leaders have said/written. What separates this volume from others is (1) the tremendous stories and their applicatio......more

Goodreads review by Jason on July 09, 2020

Every person in the work environment should read/listen to this book. It’s a great book with great principles that will help you to understand how management should work and how a company should be run. Highly recommend this book.......more

Goodreads review by Raju Vusirikala on January 02, 2017

Learnt some good tips from this book on employee engagement, managing under different situations, how to be a role model leader.......more

Goodreads review by Ryan on August 29, 2018

Good book for newbies and those in corporate culture. Interesting history bits about UPS.......more