Empathy, Harvard Business Review
Empathy, Harvard Business Review
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Empathy

Author: Harvard Business Review

Narrator: Rachel Perry, Daniel Henning

Unabridged: 1 hr 46 min

Format: Digital Audiobook Download

Publisher: Ascent Audio

Published: 12/22/2020


Synopsis

Empathy is credited as a factor in improved relationships and even better product development. But while it's easy to say "just put yourself in someone else's shoes," the reality is that understanding the motivations and emotions of others often proves elusive.
This book helps you understand what empathy is, why it's important, how to surmount the hurdles that make you less empathetic—and when too much empathy is just too much.

This collection of articles from HBR includes "What Is Empathy?" by Daniel Goleman; "Why Compassion Is a Better Managerial Tactic Than Toughness" by Emma Seppala; "What Great Listeners Actually Do" by Jack Zenger and Joseph Folkman; "Empathy Is Key to a Great Meeting" by Annie McKee; "It’s Harder to Empathize with People If You've Been in Their Shoes" by Rachel Rutton, Mary-Hunter McDonnell, and Loran Nordgren; "Being Powerful Makes You Less Empathetic" by Lou Solomon; "A Process for Empathetic Product Design" by Jon Kolko; "How Facebook Uses Empathy to Keep User Data Safe" by Melissa Luu-Van; "The Limits of Empathy" by Adam Waytz; and "What the Dalai Lama Taught Daniel Goleman About Emotional Intelligence," an interview with Daniel Goleman by Andrea Ovans.

About Harvard Business Review

Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, twelve international licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organizations more effectively and to make a positive impact.


Reviews

“Empathy: A History” by Susan Lanzoni tells the little known intriguing story of the concept of empathy, from its first appearance in 1908 through its evolution in meaning over the following century. The idea was transformed over time by social scientists and clinical psychologists, who defined empa......more

Goodreads review by Cat

This was an interesting book. I would never have guessed that empathy was such a recent development in our society and that it was based on the translation of a German word no less. I recall a philosophy I heard about in collage years ago, whose belief was that the only "real" person was oneself and......more

Goodreads review by Ryan

Super-interesting long view of the development and deployment of a key concept. Early going is really rich, though by the last third, the book actually felt a bit rushed, piling on the instances of the term's use and development, without lingering to really plumb the cultural meanings deployed there......more