Conversational Intelligence
How Great Leaders Build Trust & Get Extraordinary Results

Meh. The neuroscience underneath conversations may be an intriguing "what" but it is not a particularly compelling why. Don't get me wrong, its important to understand how the amygdala is activated in difficult conversations and how that impacts an interaction... but is that all we are as people? Ju......more

Conversational Intelligence is a life changer. I highly recommend the book for all leaders no matter where you are in your organization. The book can help leaders become better leaders by learning more about communication and bringing people with you to create a better a circle of trust through mean......more

Great read. It changed my way of thinking when it comes to people in general. I always wondered why with certain people I get into an endless cycle of talking. I tell them what I think, they tell me what they think, but we never get anywhere. We know what the other person says and we are explaining......more

Interesting elements but not enough on the neuroscience, and fairly repetitive.......more

Glaser's guide to building up C-IQ is relevant to all types of relationships. The text is full of examples, and new approaches to unpacking conversational structures. The book could be used for a C-IQ audit for anyone in a leadership position. For those working in education, the book is a great work......more