Comebacks at Work, Kathleen Kelley Reardon
Comebacks at Work, Kathleen Kelley Reardon
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Comebacks at Work
Using Conversation to Master Confrontation

Author: Kathleen Kelley Reardon, Christopher T. Noblet

Narrator: Susan Ericksen

Unabridged: 7 hr 23 min

Format: Digital Audiobook Download

Published: 10/12/2010

Includes: Bonus Material Bonus Material Included

Synopsis

A stimulating, thought-provoking book that lets you know how to break free of negative behavior, take control of office politics, and prevent difficult, repetitive, and avoidable situations. Reardon—a frequent HuffingtonPost contributor and professor at the Marshall School of Business—arms readers with the tools they need to take control of conversations in the workplace. Comebacks at Work combines the best qualities of Deborah Tannen's Talking from 9 to 5, Kerry Patterson's Crucial Conversations, and Douglas Stone's Difficult Conversations, a perfect workplace guide to getting what you deserve.

About Kathleen Kelley Reardon

Kathleen Kelley Reardon, Ph.D, is a professor of management at the Marshall School of Business at the University of Southern California; a consultant and speaker at such major corporations as Pfizer, Siemens, Epson, IBM, News Corporation, and Toyota; and one of HuffingtonPost.com's signature and top bloggers, whose writing is frequently picked up and featured on Yahoo. She has appeared on Good Morning America with Charlie Gibson and Nancy Snyderman, NBC Nightly News, The Today Show, and Bloomberg. She is the author of nine books, including The Secret Handshake, It's All Politics, and The Skilled Negotiator. Dr. Reardon is also a distinguished fellow of First Star, which advocates for the rights and education of children at risk. She lives in Rhode Island.

About Christopher T. Noblet

Christopher T. Noblet is a freelance writer and editor with a background in speech writing and public affairs. He has an M.A. from the University of Connecticut and an international M.B.A. from the University of Southern California. He writes for Audiophile Voice magazine and also lives in Rhode Island.

Reviews

Goodreads review by Cindy on January 20, 2011

I'm finding that this book works well outside the work world as well. I have to say that this is excellent for people who don't have a quick response to people who verbally attack. The author does a good job of giving examples of verbal attacks - how to respond to them, and she also gives pointers o......more

Goodreads review by Charles on September 01, 2021

This is a surprise read because I wasn't expecting much from the unassuming book cover. However the content was so useful and practical to handle tough conversations at work, in particular insults or sarcastic remarks that puts you down. The author covers sufficiently the foundation knowledge of thi......more

Goodreads review by humble.observer on March 25, 2019

Practical examples-wish I come across this book earlier Now I am becoming a big fan of kathleen! She writes in a practical way that can immediately help my daily working life with supportive suggestions. I wish I have known her work earlier in my career!......more

Goodreads review by Simon on January 02, 2021

Mostly for a Business setting type of job, but there are helpful and useful bits of advice and example comebacks that can help you out.......more

Goodreads review by Mimi on November 27, 2022

Some of the tone of the recommended “comebacks” in this book were a little concerning, and seemed to me to allow and even prompt not-constructive work conflicts, if followed. It felt like this book would be better as part of a workplace conflict resolution, management, and culture training rather th......more

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