The Missing Links
Launching A High Performing Company Culture

In 2003, the Columbia Space Shuttle exploded on re-entry, resulting in the loss of life for all seven astronauts, and leaving NASA with a huge problem. But this problem wasn’t easily identified—the investigation revealed that the organizational culture was as much to blame for the explosion as technical difficulties. Enter Drs. Phillip Meade and Laura Gallaher—experts in the psychology of organizational culture and the owners of Gallaher Edge. Drs. Gallaher and Meade apply their vast expertise to map out “The Missing Links” between human nature and organizational culture. Readers will discover how their work at the Kennedy Space Center helped create their model and how it has been applied to numerous organizations across industries. You don’t have to be a rocket scientist to apply this model to your organization to create a culture of accountability, inclusivity, and productivity. Understand The Missing Links and connect inherent human drivers to organizational traits that make up an effective culture: Go behind the scenes to see how NASA assessed organizational culture after Columbia. Learn the core concepts from psychology, anthropology, and management that shaped Drs. Meade and Gallaher’s “Inside Out” philosophy. Go strand by strand on our DNA sequence, exploring the drivers hardwired into our genetic code and how they can improve organizational culture. Hear the call for leaders to set, assess, and intentionally improve their organization’s culture, knowing leadership’s true influence on employees, colleagues, and partners. Access additional resources to unpack these ideas and apply them to your team. “The Missing Links” theory provides insight into what makes us human—so much so that you may wonder why you haven’t been referencing this concept all along! Listen to The Missing Links today for the thought-provoking, actionable information necessary to launch a high-performing company culture.