Emotional Intelligence for Sales Lead..., Colleen Stanley
Emotional Intelligence for Sales Lead..., Colleen Stanley
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Emotional Intelligence for Sales Leadership
The Secret to Building High-Performance Sales Teams

Author: Colleen Stanley

Narrator: Colleen Stanley

Unabridged: 6 hr 50 min

Format: Digital Audiobook Download

Published: 06/16/2020

Includes: Bonus Material Bonus Material Included


Synopsis

The best way to get ahead in sales is by developing the critical soft skills that will enable you not just survive but thrive.Chronic complainers, no accountability finger-pointers, or learning-resistant laggards—these culture-killers costs sales organizations more in productivity than being weak in the so-called hard skills of selling. Sales leadership expert Colleen Stanley shows how emotional intelligence and the development of these critical soft skills improve sales leadership effectiveness and outperforms doubling down on more sales technology tools and fads.In Emotional Intelligence for Sales Leadership, Colleen provides sales secrets that:Shows sales leaders why ‘real world’ empathy and emotion management are the key to building strong relationships with their sales team.Offers simple steps on how sales leaders create sales cultures that embrace feedback and change through the development of critical emotional intelligence skills.Provides guidance on how to identify key emotional intelligence skills needed in your hiring process to build resilient sales teams.Walks readers through the process of training sales teams on soft skills that ensure the consistent execution of the right selling behaviors.The missing link is in hiring for?and?developing emotional intelligence skills in sellers and sales leaders. Emotional Intelligence for Sales Leadership will connect with anyone charged with growing sales in business-to-business or business-to-consumer sales.

About Colleen Stanley

Colleen Stanley is president of SalesLeadership, a sales force development firm specializing in emotional intelligence, sales and sales leadership training. She is also the author of Emotional Intelligence For Sales Success, now published in six languages. Salesforce named Colleen as one of the top sales influencers of the 21st century and she's also been named as one of the Top 30 Global Sales Gurus to follow. When she isn't speaking, teaching, or consulting, she enjoys hiking in the beautiful foothills of Denver, Colorado, with her husband Jim. 


Reviews

Goodreads review by David on September 21, 2020

This book was very helpful for me as a new sales leader. The author stresses such things as empathy and emotional intelligence as vital to model and teach. I've seen the need for this recently with the team I lead. I highly recommend this one. I bought the audiobook after reading so that I could revi......more

Goodreads review by Annie on September 22, 2020

Although designed specifically for sales managers and sales teams - there is a lot of great information in here for small businesses and solopreneurs too! I especially love the emphasis on teaching your team to be empathic, present, and curious. A must read for anyone who wants to sell from the hear......more

Goodreads review by Assunta on January 03, 2023

Good book although for me it was a big disappointment. I had the impression that mentioning emotional intelligence was just a marketing gimmick because the indications of how to use it in an original way were not so original or practical. It is in the vein of books that promise you the 'how to' but......more

Goodreads review by Keeley on July 08, 2021

This book was poorly organized and didn't even bother to attempt to give a working definition of "emotional intelligence" until almost the end. For a full review, consult the one I published through work: Maestro Mastery Book Review, June 2021......more


Quotes

'As a previous sales leader and now CEO, sales management has become one of the most challenging aspects of growing a business. Business has evolved with the application of new technologies but sales management is still reliant on interpersonal, human connections. This book shows leaders how to teach and apply empathy, humility and accountability. A must read!' - Karen Short, CEO, Universal Companies

'Building a great sales team starts with sales leaders that have self-awareness and effective sales management skills. Whether you're hiring young talent or experienced salespeople, this book provides exceptional tools and stories that prepare your company for greater sales growth and less stagnant sales cultures.' - Eric Taylor, Director, Global Talent Management, Gallagher

'Colleen is masterful at guiding us through the application of emotional intelligence skills such as empathy, assertiveness and emotion management needed in our role as sales managers. This book gives pragmatic tools for creating emotionally intelligent sales teams that will excel in sales beyond their wildest dreams!' - Polly Lestikow, President, Closet Factory -- Colorado

'I had the great privilege of working with Colleen as a colleague and now as President of Varsity Spirit. If you are looking to build a new sales organization or retool an existing sales organization, this book is a must read. You'll discover that EQ is an absolute necessity for building a high-performance sales organization.' - Bill Seely, President, Varsity Spirit

'I had the great privilege of working with Colleen as a colleague and now as President of Varsity Spirit. If you are looking to build a new sales organization or retool an existing sales organization, this book is a must read. You'll discover that EQ is an absolute necessity for building a high-performance sales organization.' -Bill Seely, President, Varsity Spirit

'Once again, Colleen Stanley has raised the bar by writing a fantastic book on integrating emotional intelligence into sales management processes. Potential, new and experienced sales managers will benefit from this book. We certainly plan to use it in our sales management courses.' - Dr. Kerry, Litzenberg and Codie Wright, Weston Agri-Food Sales Program, Texas A and amp; M University

'The topic of emotional intelligence has been over generalized and underperformed by the masses in management seats. Finally, a book that has made the 'how to' of applying emotional intelligence in sales management tangible and real world. Great book that all my sales managers will read.' - Tiffany Bierschank , Vice President of Sales and Training, Home Advisor

'This book has the 'it factor' because the author 'gets it.' I wish I'd counted how many times I said out loud, 'This is spot on.' We do a ton of promoting from within our 700 employees. This book will be a prerequisite for an individual contributor applying for sales management. Even after years of leadership experience, I personally gained new and valuable insights.' - Dan Tuohy, President , COTG- A Xerox Company

'This is another great book by Colleen Stanley. The focus on improving emotional intelligence skills will help sales leaders take a different approach to traditional sales management practices. I'm recommending this book to my students, fellow sales educators and sales leaders.' - Yashar Atefi, PhD, Director, Sales Leadership Center , Daniels College of Business, University of Denver

'This is another great book by Colleen Stanley. The focus on improving emotional intelligence skills will help sales leaders take a different approach to traditional sales management practices. I'm recommending this book to my students, fellow sales educators and sales leaders.' - Yashar Atefi, PhD, Director, Sales Leadership Center, Daniels College of Business, University of Denver