Coping With Difficult People
In Business And In Life

I've been doing psychiatric counseling for a few years and I'm always looking for good resources, both for myself and as recommendations for the general public. This book sets the standard for the topic. I have two main issues for review: first for the general and then for the professional. Bramson......more

the psychology of this book is like mba mbti which is to say absolutely on the rocks but the first half is actually rly useful in its provision of specific tactics for disrupting a fucked up interaction cycle when you need to get something done with someone who is miserable to work with lol, and in......more

This book was structured and informative. I found it a useful guide for stakeholder management. Taking a step back to understand that people we call difficult are not unique to us, that they have a purpose behind their behaviours, and that they can be effectively managed if we look at the situation o......more

There are some other books out there on the same subject. Some, like "Toxic Coworkers," may do the job even better. But this is still a useful volume. As the Introduction notes (page 1): "This is a book about impossible people and how to cope with them." Coping is the center of this work--how to dea......more

Let me give you a break down of the book. It is separated it to chapters based on the type of difficult behavior. Some are: hostile-aggressive, complainers, silent and unresponsive, negativists, super-agreeables, ext. The first of each chapter has real examples of those types of difficult people. It......more