

Working with Difficult People
Author: William Lundin, Ph.D., Kathleen Lundin, Michael S. Dobson
Series: WorkSmart Series
Narrator: Jim Bond, Laural Merlington, Full Cast
Unabridged: 2 hr 56 min
Format: Digital Audiobook Download (DRM Protected)
Publisher: Brilliance Audio
Published: 04/25/2017
Categories: Nonfiction, Business & Economics, Management & Leadership
Synopsis
•explore the interrelationship between yourself and the problematic employee – whether it’s a boss, fellow coworker, or someone you manage
•practice healthier responses to those who make your life miserableYou’ll find out how to proactively manage your relationships with those who are mean and angry, suspicious, pessimistic, shy, narcissistic, overly competitive, controlling, and more. This audio edition includes an action plan for preparing for encounters and confrontations as well as all-new verbal self-defense tips, guidance on how to master power dynamics, and ways to differentiate between situational issues and psychological ones.The worksheets and graphs found in the print and ebook editions of this book have been adapted for audio.