Working with Difficult People, Second Revised Edition
Handling the Ten Types of Problem People Without Losing Your Mind

Got a bit repetitive - a few main solutions: rise above and compliment people or firmly tell them to stop. But pulling out the perspectives in both sides of a relationship really shows that it takes two to make a situation difficult and it's worth considering the POV of the other person.......more

I wanted to read a book like this because I have to work with subordinates who are simply difficult to work with. The pain is real, and I needed help. This book made me angry because, in a way, it's telling me that I am the one needing to change (taking different approaches to communicate or being m......more

It’s good to get help systematizing problems. This book may help in dealing with specific situations. However, I did not like the approach of creating characters that were conveniently reduced to difficult coworkers. People are more complex than that. In the end, treating people like humans is alway......more

I got this to see if it could help give me some practical tips for dealing with a very difficult co-worker. The examples are too vague, and the way the authors split up the topics meant that I couldn't easily be like "here's a way to deal with someone who is type 1 and 7 with a dash of 9." Which mea......more

Occasionally, I come across a book that doesn’t really work as an audiobook. Working with Difficult People is certainly a must-have for any working-class bookshelf. Still, it was difficult to follow the thread of different difficult personalities when it was being read aloud. Sure, there......more