It is no secret - communication is your most important skill. And yet, it can be difficult to know what to say in some situations. In this powerful audio CD program, Pamela Jett, CSP, shares 7 secrets of remarkable communication for remarkable results so that you can more confidently know what to say. Discover why communication from your core is the foundation of your communication success. Never again lie awake wondering what to say when you need to have a difficult conversation. Learn specific tools for giving negative feedback without triggering defensiveness. Master the art of "future-focused" communication to help you achieve positive results. Find secrets of "accountable communication" so you are seen as a positive professional (you will learn specific words to use and words to lose). Join Pamela Jett and learn the secret that Words Matter - and you too can begin to use remarkable communication for remarkable results.