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Winning on Purpose
The Unbeatable Strategy of Loving Customers
Author: Fred Reichheld, Darci Darnell, Maureen Burns
Narrator: Walter Dixon
Unabridged: 8 hr 37 min
Format: Digital Audiobook Download
Publisher: Ascent Audio
Published: 12/31/2021
Category: Business & Economics - Consumer Behavior
Includes:
Bonus Material
Synopsis
Delivering an engaging mix of in-depth business examples and moving personal stories, Fred Reichheld distills and advances the essentials of the Net Promoter System (NPS). Winning on Purpose is the must-listen story of the management phenomenon of our time—and your indispensable guide to making NPS the key to your own company's success.