When Fish Fly, John Yokoyama
When Fish Fly, John Yokoyama
List: $14.00 | Sale: $9.80
Club: $7.00

When Fish Fly
Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market

Author: John Yokoyama, Joseph Michelli Ph.D

Narrator: Michael Prichard

Unabridged: 4 hr 22 min

Format: Digital Audiobook Download

Published: 04/29/2004

Synopsis

The World Famous Pike Place Fish Market is renowned worldwide as a model company. In this revealing business advice book, its owner John Yokoyama explains in his own words just how he transformed his business and encouraged his employees to live a powerful, unified vision of the market. 

When Fish Fly offers Yokoyama's cohesive strategy for achieving world-famous results for owners, managers, and front-line workers alike. Once you understand the generative principles behind the World Famous Pike Place Fish Market you, too, can develop a culture that leads to excellent employee morale and legendary customer service.

"You can energize your employees and delight your customers by modeling your business on the . . . ideas from [this fish market]."—Ken Blanchard

About The Author

John Yokoyama is the owner of the world-famous Pike Place Fish Market in Seattle. Yokoyama’s love of fish began when as a child he went fishing with his father on Puget Sound. He learned the retailing business by working at his dad's produce stand in the Pike Place Farmers Market. At age 25, he purchased the fish stand across from his dad’s produce stand. He lives in Seattle.Joseph Michelli, PhD, is an organizational consultant, internationally sought-after speaker, and #1 New York Times bestselling author. His books include Driven to Delight, Leading the Starbucks Way, The Zappos Experience, and, with John Yokoyama, When Fish Fly: Lessons for Creating a Vital and Energized Workplace. He presents and consults on the creation of dynamic and playful corporate cultures for corporations around the world.Michael Prichard has played several thousand characters during his career. While he has been seen performing over a hundred of them in theater and film, SmartMoney magazine named him one of the Top Ten Golden Voices.

Reviews

Goodreads review by Kendra on January 19, 2011

Through various news stories over the years, I have heard about the throwing fish mongers at Pike Place Fish Market in Seattle. As a food lover, this is a place that I am eager to visit one day. I did not realize what an amazing business model the market is, and that a number of small businesses, la......more

Goodreads review by Jay on December 19, 2017

I found “When Fish Fly” to be an interesting business history and a nice set of business anecdotes. The business was purchased by an employee, the author, who rules with an iron fist until he received some education and decided to try something different. That something different was to attach the t......more

Goodreads review by Stefan on October 12, 2014

A great book about a great workplace. This book tells the story of, ahem, World Famous Pike Place Fish, a fish market in Seattle. It used to be quite unsuccessful and unrofittable, but the owner managed to transform it (and himself) applying a very curious philosophy to the workplace. One they decide......more

Goodreads review by Brian on June 26, 2013

I am new to anyone who says they do not like to read writing a book, so the author's language is predictably utilitarian. I would say he gets to the how-to point, but with him it might be the how-to-be point. That is, he says we focus too much on how to accomplish a certain goals believing we can do......more

Goodreads review by David on March 25, 2016

John Yokoyama and Joseph Michelli. When Fish Fly: Lessons For Creating a Vital and Energized Workplace. New York: Hyperion Books, 2004, 158 pp. $15.68 Whenever I have the chance to take a guest to Seattle, one of the first places on the list is Pike Place Market. Anyone that knows anything about Pike......more

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