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What to Say When Things Get Tough
Business Communication Strategies for Winning People Over When They're Angry, Worried and Suspicious of Everything You Say
Author: Leonard S. Greenberger
Narrator: Steven Roy Grimsley
Unabridged: 5 hr 35 min
Format: Digital Audiobook Download
Publisher: McGraw Hill-Ascent Audio
Published: 12/27/2022
Categories: Nonfiction, Business & Economics
Synopsis
BREAK THROUGH ANYONE'S ANGER AND WIN THEIR TRUST IN CRISES LARGE AND SMALL
Leonard S. Greenberger is a partner at one of today's most successful public relations firms. In What to Say When Things Get Tough, this seasoned expert offers verbal and nonverbal skills for handling communication crises in any public forum.
Leonard S. Greenberger is a partner at one of today's most successful public relations firms. In What to Say When Things Get Tough, this seasoned expert offers verbal and nonverbal skills for handling communication crises in any public forum.