The Trust Edge, David Horsager
The Trust Edge, David Horsager
List: $18.99 | Sale: $13.29
Club: $9.49

The Trust Edge
How Top Leaders Gain Faster Results, Deeper Relationships, and a Strong Bottom Line

Author: David Horsager

Narrator: David Horsager

Unabridged: 5 hr 42 min

Format: Digital Audiobook Download

Published: 10/09/2012


Synopsis

In this widely popular book, David Horsager presents the ultimate guide to earning, maintaining, and even rebuilding the most critical factor of every business relationship—trust.

In The Trust Edge, David Horsager reveals the foundation of genuine success—trust. Based on research but made practical for today’s leader, The Trust Edge shows that trust is quantifiable and brings dramatic results to businesses and leaders. In this book, Horsager teaches readers how to build the 8 Pillars of Trust:

1. Clarity: People trust the clear and mistrust the ambiguous.

2. Compassion: People put faith in those who care beyond themselves.

3. Character: People notice those who do what is right over what is easy.

4. Competency: People have confidence in those who stay fresh, relevant, and capable.

5. Commitment: People believe in those who stand through adversity.

6. Connection: People want to follow, buy from, and be around friends.

7. Contribution: People immediately respond to results.

8. Consistency: People love to see the little things done consistently.

When leaders learn how to implement these pillars, they enjoy better relationships, reputations, retention, revenue, and results. Fascinating and timely, The Trust Edge unveils how trust has the ability to accelerate or destroy any business, organization, or relationship. The lower the trust, the more time everything takes, the more everything costs, and the lower the loyalty of everyone involved. Conversely, an environment of trust leads to greater innovation, morale, and productivity. The trusted leader is followed. From the trusted salesperson, people will buy. For the trusted brand, people will pay more, come back, and tell others. Trust, not money, is the currency of business and life!

About David Horsager

David Horsager, M.A., C.S.P., is a business strategist, entrepreneur, professor, and author who researches and speaks on the bottom-line impact of trust. His clients range from Wells Fargo, ING, and The Better Business Bureau to the U.S. Coast Guard Academy, Mercy Medical Center, and the U.S. Department of Homeland Security. David and his wife, Lisa, have four children and live in Minnesota. Learn more at DavidHorsager.com.


Reviews

Goodreads review by Ben

If you interact at all with humans this book is for you. Trust is a pivotal ingredient in all communication and interaction. Without it life, business, and productivity suffer. Get this book. Read it yourself, read it with your team. Make sure your leadership team understands the concepts. And for t......more

This was a great audible!! It is outdated due to some of the information, but good common themes and thoughts......more

Wie durch Mitgefühl, Vertrauen und Konsequenz mehr erreichst. Von Starbucks, bis Familienfeier und anderen Beispielen gibt es alles dabei. Sag was du denkst und zu was du sagst. #blinkist......more

Goodreads review by Beau

Defines a clear values that a company can promote. I can definitely see that a company would be better off truly practicing the advice outlined in this book. I don't usually read books like this, opting for fantasy stories instead, but there were enough anecdotes and statistics to keep this book eng......more