The Science of Customer Connections: Manage Your Message to Grow Your Business, Jim Karrh
  • List: $24.99  |  Sale: $17.50
    Club: $12.49
    • Facebook Share
    • Twitter Share
    • Pinterest Share

Details

The Science of Customer Connections: Manage Your Message to Grow Your Business

Author: Jim Karrh

Narrator: Dorie Clark, Jim Karrh

Unabridged: 5 hr 28 min

Format: Digital Audiobook

Publisher: Brilliance Audio

Published: 09/01/2019

Genre: Business & Economics - Customer Relations

Synopsis

Engaging, practical, and immediately useful for any business and its messengers on how to talk about their business and connect with their customers.The vast majority of word of mouth happens offline, in everyday conversations. In The Science of Customer Connections, Karrh offers simple concepts plus practical guidance for individual professionals, teams, and complex organizations to be part of those conversations in ways that grow their business. With clear language and a sense of humor, Karrh guides readers step by step to create:li>A message that is memorable, interesting to buyers, and built to shareA growing set of messengers who include your story in their everyday conversationsManagement habits that build consistency and scaleReaders will be equipped to engage customers and employees, build trustworthiness, and grow profitably―without necessarily having to change their business model, offerings, pricing, distribution, or people. Instead, they can quickly elevate the way that everyone close to the business talks about it, consistently resulting in stronger cross-selling and upselling of additional products and services, higher customer satisfaction, and more consistent employee engagement.Inspirational real-world examples are presented from entrepreneurs and career changers, growth companies, and large global organizations.

Recommended

What Customers Crave How to Create Relevant and Memorable Experiences at Every Touchpoint, Nicholas J. Webb
What Customers Crave
by Nicholas J. Webb

List: $14.99

Sale: $10.50

Club: $7.49

Narrator: James Foster
Published: 12/15/2016

The Referral of a Lifetime Never Make a Cold Call Again!, Tim Templeton
The Referral of a Lifetime
by Tim Templeton

List: $20.95

Sale: $14.66

Club: $10.47

Narrator: Ken Blanchard
Published: 08/01/2016

Customer Success How Innovative Companies Are Reducing Churn and Growing Recurring Revenue, Nick Mehta
Customer Success
by Nick Mehta

List: $27.98

Sale: $19.59

Club: $13.99

Narrator: Tim Andres Pabon
Published: 07/01/2017

Ignore Your Customers (and They'll Go Away) The Simple Playbook for Delivering the Ultimate Customer Service Experience, Micah Solomon
Ignore Your Customers (and They'll Go...
by Micah Solomon

List: $20.99

Sale: $14.70

Club: $10.49

Narrator: Gabe Wicks , John Behrens , Jakob Lewis
Published: 01/14/2020

Never Lose a Customer Again Turn Any Sale into Lifelong Loyalty in 100 Days, Joey Coleman
Never Lose a Customer Again
by Joey Coleman

List: $20.00

Sale: $14.00

Club: $10.00

Narrator: Joey Coleman
Published: 04/03/2018

How Clients Buy A Practical Guide to Business Development for Consulting and Professional Services, Doug Fletcher
How Clients Buy
by Doug Fletcher

List: $19.99

Sale: $13.99

Club: $9.99

Narrator: Barry Abrams
Published: 05/28/2019

Hug Your Customers The Proven Way to Personalize Sales and Achieve Astounding Results, Jack Mitchell
Hug Your Customers
by Jack Mitchell

List: $24.98

Sale: $17.49

Club: $12.49

Narrator: Jack Mitchell
Published: 04/14/2015

The 60 Second Sale The Ultimate System for Building Lifelong Client Relationships in the Blink of an Eye, David V. Lorenzo
The 60 Second Sale
by David V. Lorenzo

List: $19.99

Sale: $13.99

Club: $9.99

Narrator: David V. Lorenzo
Published: 04/30/2019

Driven to Delight, Joseph A. Michelli
Driven to Delight
by Joseph A. Michelli

List: $14.99

Sale: $10.50

Club: $7.49

Narrator: Joseph A. Michelli
Published: 12/06/2015
{"id":"3246043","ean":"9781978632202","abr":"Unabridged","title":"The Science of Customer Connections: Manage Your Message to Grow Your Business","subtitle":"Manage Your Message to Grow Your Business","author":"Jim Karrh","rating_average":"0","narrator":"Dorie Clark","ubr_id":"3246043","abr_id":"0","ubr_price":"24.99","abr_price":"0.00","ubr_memprice":"16.24","abr_memprice":"0.00","ubr_narrator":"Dorie Clark","abr_narrator":"","ubr_length":"Unabridged: 7 hr ","abr_length":"Abridged: "}