The Essential Workplace Conflict Hand..., Cornelia Gamlem
The Essential Workplace Conflict Hand..., Cornelia Gamlem
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The Essential Workplace Conflict Handbook
A Quick and Handy Resource for Any Manager, Team Leader, HR Professional, Or Anyone Who Wants to Resolve Disputes and Increase Productivity

Author: Cornelia Gamlem, Barbara Mitchell

Narrator: Karen Saltus

Unabridged: 4 hr 25 min

Format: Digital Audiobook Download

Publisher: Ascent Audio

Published: 04/01/2016

Includes: Bonus Material Bonus Material Included


Synopsis

Today's workplaces are dynamic, so it shouldn't surprise anyone that tension can develop quickly and ruinously. The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than run from it. Managed correctly, conflict can be a positive source for innovation and creativity.

Using examples drawn from a wide range of corporate and entrepreneurial experiences, along with checklists and other practical tools, The Essential Workplace Conflict Handbook will help employees, managers at all levels, and business owners answer the following important questions:

What's changing in the workplace and the workforce today?
Are the right issues being addressed?
How can we create more options to solve conflicts?
What's my conflict style, and why is it important?
How should I set and manage expectations?
What happens when disruptive behavior gets out of control?

Positive interactions are critical to successful workplaces. This vital new title gives you the confidence you need to communicate effectively, as well as a clear understanding of your individual responsibility, no matter your title or role. It also gives the organization a plan for what it can do to foster a tension-free workplace.

Reviews

Goodreads review by Patrick on March 29, 2019

This book is okay. I did not get much from it because it is very general. Could be useful for someone new to the workplace or new to management.......more

Goodreads review by tysephine on February 17, 2022

Skewed more toward inter-workplace conflicts, but still a good resource for handling conflict with anyone.......more