The Employee Experience Advantage, Jacob Morgan
The Employee Experience Advantage, Jacob Morgan
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The Employee Experience Advantage
How to Win the War for Talent by Giving Employees the Workspaces they Want, the Tools they Need, and a Culture They Can Celebrate

Author: Jacob Morgan, Marshall Goldsmith

Narrator: Erik Bloomquist

Unabridged: 6 hr 55 min

Format: Digital Audiobook Download

Publisher: Ascent Audio

Published: 05/31/2019


Synopsis

Recently a new type of organization has emerged, one that focuses on employee experiences as a way to drive innovation, increase customer satisfaction, find and hire the best people, make work more engaging, and improve overall performance. The Employee Experience Advantage is the first book of its kind to tackle this emerging topic, which is becoming the number one priority for business leaders around the world.

Backed by an extensive research project that looked at over 150 studies and articles, featured extensive interviews with over 150 executives, and analyzed over 250 global organizations, this book clearly breaks down the three environments that make up every single employee experience at every organization around the world and how to design for them. These are the cultural, technological, and physical environments. This book explores the attributes that organizations need to focus on in each one of these environments to create COOL spaces, ACE technology, and a CELEBRATED culture. Featuring exclusive case studies, unique frameworks, and never before seen research, The Employee Experience Advantage guides listeners on a journey of creating a place where people actually want to show up to work.

About Jacob Morgan

Jacob Morgan is an in-demand narrator with a background in film and stage acting.


Reviews

Goodreads review by Adam

The big idea behind this book is that employee experience is made up of three factors: physical space, culture, and technology accessible to employees. These three factors are then broken up into 17 sub-factors, which are listed in the back of the book. It's a pretty simple framework and a useful on......more

Goodreads review by Iman

This one was interesting enough for me to plan to read it thoroughly, and soon. My hope is that I can get some somewhat practical tips out of it. We'll see.......more

Goodreads review by Sampada

Like Morgans other books this is very high on examples and stories which i like.. the base of the research and the data is also pretty impressive ..i am not so much in love with his frameworks and abbreviated checklists but they do serve to give a holistic perspective when you are thinking about the......more