The Customer Loyalty Loop, Noah Fleming
The Customer Loyalty Loop, Noah Fleming
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The Customer Loyalty Loop
The Science Behind Creating Great Experiences and Lasting Impressions

Author: Noah Fleming

Narrator: Walter Dixon

Unabridged: 5 hr 50 min

Format: Digital Audiobook Download

Publisher: Ascent Audio

Published: 12/01/2016


Synopsis

How do you grow a truly sustainable business in the hypercompetitive 21st century? By using the practical, psychology-based strategies in this book to dive into the mind of your customer and enhance your business’s customer experience by creating “buying loops” that keep your customers coming back for more.

The Customer Loyalty Loop includes proven, science-backed secrets for building legions of loyal customers who will become evangelists for your business, buy from you repeatedly, and actually enjoy doing business with you.

You will learn a wide variety of simple but powerfully effective strategies, such as:

How to stop using gimmicks and trick promotions to encourage repeat business, and what to do instead that will keep your customers coming back for more.
How to use the “Butler Secret” to achieve results superior to any marketing campaign or promotion you’ll ever dream up.
Why providing the best customer service isn’t enough anymore, and what you must do instead if you want your business to keep growing in the 21st century.
The “Bentley Strategy” that will immediately and dramatically increase customer loyalty to your business.
And many more proven tactics and strategies.

About Noah Fleming

Noah Fleming is the author of The Customer Loyalty Loop. His firm, Fleming Consulting & Company, has helped companies ranging from several million to over $5 billion in annual revenues exploit new opportunities and correct costly oversights. He is routinely quoted and mentioned in publications like the New York Times and Forbes. Fleming publishes his weekly newsletter, “The Tuesday Tidbit,” for over 30,000 readers. Find out more at NoahFleming.com.


Reviews

Goodreads review by Cavak on June 14, 2017

Compared to other business advice books I've looked at, it's not bad. Fleming highlights the strengths of studying the competition and establishing trust with a consumer before and after their purchase. Stresses the importance of quality customer service and testimonies, something I wished more corp......more

Goodreads review by Chris on September 21, 2022

Noah Flemind does an exceptional job of explaining his take on customer loyalty. There is much wisdom in these pages about the importance of loyal customers in the success of any business.......more

Goodreads review by Al on April 03, 2020

Highly recommended. I think Noah fundamentally gets what it means to build a customer relationship and nurture it. This is an important read, in my opinion, for anyone who has customers.......more