The Convenience Revolution: How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty, Shep Hyken
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The Convenience Revolution: How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty

Author: Shep Hyken

Narrator: Timothy Andres Pabon

Unabridged: 4 hr 41 min

Format: Digital Audiobook

Publisher: Gildan Audio

Published: 11/13/2018

Genre: Business & Economics - Customer Relations

Synopsis

This book shows you how to leverage convenience as a powerful way to differentiate yourself from your competition. You'll learn six compelling strategies, supported by numerous examples and case studies that will fuel your plan to create a focus on convenience for your customers.

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