List: $12.99
| Sale: $9.10
Club: $6.49
Telecare
How To Provide Exceptional Customer Service Over the Phone
Author: Pryor Learning Solutions
Narrator: Rick Kirschner, Rick Brinkman
Unabridged: 3 hr 50 min
Format: Digital Audiobook Download
Publisher: Gildan Media
Published: 10/01/2019
Synopsis
Every time the phone rings, your business is on the line. When customers call, how do your people come across? Are they friendly? Empathetic? In control? Willing to help—even if it means going out of their way? This informational course will give you tips and techniques to give your customers exceptional telephone customer service.