Smart Thinking for Crazy Times
The Art of Solving the Right Problems

Managers, organizations, and even whole societies repeatedly get trapped into solving the wrong problems. Their errors can be traced to one fundamental flaw: misdirected thinking. Leading business professor Ian Mitroff asserts that the ability to spot the right problems, frame them correctly, and implement appropriate solutions is the true competitive edge of a successful and prosperous organization. In Smart Thinking for Crazy Times, Mitroff shows how to identify a genuine problem and approach it with a solid grasp of what is at stake, how to talk and think about it, and how to look at the whole situation in relation to its parts. Here is a complete guide to the art of asking the right questions and solving the right problems.