Never Say Sell, Jacob Parks
Never Say Sell, Jacob Parks
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Never Say Sell
How the World's Best Consulting and Professional Services Firms Expand Client Relationships

Author: Jacob Parks, Tom McMakin

Narrator: Steve Menasche

Unabridged: 10 hr 14 min

Format: Digital Audiobook Download

Publisher: Ascent Audio

Published: 11/17/2020


Synopsis

Learn the secrets of how recurring revenue is driven at expert firms like BCG, KPMG, EY, and more

Never Say Sell explains how to scale individual engagements into long-term business relationships. Cowritten by Tom McMakin, the coauthor of How Clients Buy and expert in account development, and colleague Jacob Parks, this book provides insights into how key rainmakers at firms like Accenture and IBM drive growth from existing relationships.

Never Say Sell is a business development guide for professional service providers like consultants, accountants, and lawyers, whether they are sole proprietors or members of account teams tasked with expanding key accounts.

Doing good work with existing clients is not enough to have them come back to you again and again. You must do more. This book explores the techniques and methods that leading professional service providers use to add value, cross sell, and drive recurring revenue from existing engagements.

Never Say Sell will help you turn one-and-done clients into some of your most exciting and lucrative relationships. It is a must-have for any professional who benefits from repeat business.

Reviews

Goodreads review by Shavon

In another book about sales conversion and relationship building, the authors provide a great deal of insight into client development (including how the attitudes of your colleagues and your prospective buyers’ colleagues often hinder revenue growth for professional services providers) before they a......more

Goodreads review by Nicolas

Very good reading for those starting in a sales position or for business owners. It is also a good read for people experienced in sales and business development. I highly recommend to read before this book "How clients buy" as the books are connected.......more

The best book on the subject I've read so far. It's about extending work in existing accounts, and I would sign almost under each word (well, a little bit of PIE advertisement is not counted :))......more