Never Lose an Employee Again, Joey Coleman
Never Lose an Employee Again, Joey Coleman
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Never Lose an Employee Again
The Simple Path to Remarkable Retention

Author: Joey Coleman

Narrator: Joey Coleman

Unabridged: 9 hr 36 min

Format: Digital Audiobook Download

Publisher: Penguin Audio

Published: 06/27/2023


Synopsis

A WALL STREET JOURNAL BESTSELLER

If keeping employees is a challenge for you, Never Lose an Employee Again offers a proven framework for increasing retention, engagement, and in the process, profits.

Joey Coleman, one of the world's leading experts on employee experience, reveals practical strategies that will teach you exactly how to recruit top talent, bring them onboard successfully, and keep them engaged while they produce remarkable results for years to come.

Finding and keeping quality employees is one of the greatest challenges facing businesses today. With more people quitting their jobs each month than ever before and employees demanding flexibility, freedom, and advancement, companies are struggling to build a foundation with new hires that leads to long-term commitment. To effectively combat the hiring crisis and remain competitive, business owners and managers must design an employee experience program that begins on day one.

In Never Lose an Employee Again, Coleman offers a step-by-step playbook for creating a retention plan with long-term success. With more than fifty proven case studies from organizations on seven continents, Coleman details how you can forge a relationship with your people during each of the eight phases of the employee journey. For each phase, Coleman walks you through the six forms of communication integral to success (in-person, email, phone, mail, video, and even gifts) so you can better connect with your team. You’ll learn how to:

• write job descriptions that attract the right candidates (and plenty of them);
• counter the “hire’s remorse” that every employee feels (yet few businesses ever address);
• welcome someone on their first day in a way that will leave them talking about it years later;
• acclimate your people to get them up and running faster and more effectively;
• re-engage your existing employees to turn them into raving fans;
… and much more. 

Never Lose an Employee Again will reshape the way you think about recruiting, hiring, onboarding, and retaining quality team members–whether you are an owner looking to hire your first few employees, an organization hoping to redefine an industry, or an enterprise that needs to keep growing on a global scale.

About The Author

Joey Coleman is the Wall Street Journal bestselling author of Never Lose a Customer Again. An award-winning speaker at national and international conferences, Joey specializes in creating unique, attention-grabbing experiences. His First 100 Days® methodology helps fuel the successful employee and customer experiences his clients deliver around the world.


Reviews

Goodreads review by Kari on August 06, 2023

I mean, this is the sh*t right here. Move over Disney World because.. Let's start with Golden Rule #1 Employees are Less inclined to stay with the job simply because it provides them with a paycheck. They signed up with a certain experience, and if they do not get that experience, they are more than w......more

Goodreads review by James on August 14, 2023

We’re in a turbulent time when so many employers are struggling to find the employees they need to maintain their business…let alone grow the business. Worse yet, many employers still struggle to retain their existing employees during a time of quiet quitting (and employees simply ghosting their emp......more

Goodreads review by Neil on August 28, 2023

When I worked at Walmart it was almost laughable how much more money we paid to hire “the next great exec” – some swooping superhero from Home Depot or whatever – rather than spend even a third or half that developing our own superheroes within. I worked there ten years and my last job was Director......more

Goodreads review by Roger on August 19, 2023

Excellent advice for how to improve employee experience from the job description to thanking long time employees who retire or move on. Highly recommended for anyone who manages personnel.......more

Goodreads review by Andreas on December 29, 2024

Joey Coleman’s Never Lose an Employee again is a toolbox for a much ignored but defining part of the employee journey: the first 100 days. Beyond a toolbox, it’s a valuable reference with about 50 of case studies on how companies brilliantly innovate on attracting, onboarding and setting up their ne......more