Multicultural Intelligence, David R. Morse
Multicultural Intelligence, David R. Morse
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Multicultural Intelligence
Eight Make-or-Break Rules for Marketing to Race, Ethnicity, and Sexual Orientation, Updated and Revised 2nd Edition

Author: David R. Morse

Narrator: Mike Chamberlain

Unabridged: 8 hr 33 min

Format: Digital Audiobook Download

Publisher: Tantor Media

Published: 11/27/2018


Synopsis

With decades of experience in multicultural marketing, author David Morse reviews the history of marketing to black, Hispanic, Asian, and LGBTQ consumers. He explains how including appropriate cultural cues in advertising can build brand loyalty that will pay huge dividends. He also cautions that missing the mark with advertising that excludes or is culturally offensive can be a costly mistake.

Replete with scores of examples of campaigns that have been extremely effective, as well as those that have sparked outrage and boycotts, this book provides eight basic rules that should guide you through the process of marketing as diversity becomes mainstream.


About David R. Morse

David R. Morse is the President and CEO of New American Dimensions, the nation's leading multicultural market research and consulting firm specializing in analysis and intelligence on the hyphenated American. The company has pioneered in-depth research techniques that incorporate regional, generational, acculturation, and lifestyle factors to identify and articulate the complex consumer landscape to its clients. David and his colleagues have advised clients that include Fortune 100 executives, marketers, and key business leaders on strategizing and executing million-dollar campaigns.

David is uniquely positioned to identify the complex and changing attitudes of hyphenated Americans; he regularly travels the country to personally conduct field research as a focus group moderator. His twenty-five years of experience includes senior marketing and market research positions in the U.S. and abroad at Levi Strauss & Co., Gillette de Mexico, Southern Pacific Transportation Company, and American Honda Motor Company.

David is frequently quoted by media outlets such as the New York Times, the New York Post, the Christian Science Monitor, La Opinion, the Dallas Morning News, and the Associated Press. He often speaks to national companies, research groups, and marketing industry conferences about current and future consumer trends in the U.S., especially as it relates to how ethnic Americans are rewriting the rules of the marketplace.

David holds a Master of International Management degree from Thunderbird, The American Graduate School of Global Management, a Master of Arts from California State University, Los Angeles, in history, and a Bachelor of Arts degree from the University of New Hampshire, where he studied psychology and Japanese studies. His books include Multicultural Intelligence: Eight Make-or-Break Rules for Marketing to Race, Ethnicity, and Sexual Orientation and Kissinger and the Yom Kippur War.


Reviews

Goodreads review by Larry on February 25, 2011

America is becoming rapidly less white. But do marketers understand what to do about this yet? Some do, but too many are bewildered by the changing demographics, according to David Morse. This book is aimed at marketing professionals (sales, advertising, etc.) who want to know more about how to mark......more