Judgment Calls, Thomas H Davenport
Judgment Calls, Thomas H Davenport
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Judgment Calls
Twelve Stories of Big Decisions and the Teams That Got Them Right

Author: Thomas H Davenport, Brook Manville

Narrator: Don Hagen

Unabridged: 8 hr 1 min

Format: Digital Audiobook Download

Publisher: Ascent Audio

Published: 03/20/2012


Synopsis

Your guide to making better decisions

Despite the dizzying amount of data at our disposal today—and an increasing reliance on analytics to make the majority of our decisions—many of our most critical choices still come down to human judgment. This fact is fundamental to organizations whose leaders must often make crucial decisions: to do this they need the best available insights.

In Judgment Calls, authors Tom Davenport and Brook Manville share twelve stories of organizations that have successfully tapped their data assets, diverse perspectives, and deep knowledge to build an organizational decision-making capability—a competence they say can make the difference between success and failure. This book introduces a model that taps the collective judgment of an organization so that the right decisions are made, and the entire organization profits.

Through the stories in Judgment Calls, the authors—both of them seasoned management thinkers and advisers—make the case for the wisdom of organizations and suggest ways to use it to best advantage. Each chapter tells a unique story of one dilemma and its ultimate resolution, bringing into high relief one key to the power of collective judgment. Individually, these stories inspire and instruct; together, they form a model for building an organizational capacity for broadly based, knowledge-intensive decision making.

You’ve read The Wisdom of Crowds and Competing on Analytics. Now listen to Judgment Calls. You, and your organization, will make better decisions.

About Thomas H Davenport

Thomas H. Davenport is the President's Distinguished Professor of Information Technology and Management at Babson College, cofounder of the International Institute for Analytics, a fellow at the MIT Initiative on the Digital Economy, and a senior advisor to Deloitte Analytics. He teaches analytics/big data in executive programs at Babson, Harvard Business School and School of Public Health, and MIT Sloan School.


Reviews

Goodreads review by Bob on September 08, 2012

This book is about decision making and particularly about how organisational knowledge can be harnessed and used in a collaborative approach to the big decisions organisations need to make to remain successful. "Judgment Calls" looks at 12 case studies of organisations which have made successful deci......more

Goodreads review by Thanh on September 06, 2020

The idea itself is not new: Decisions should be data-informed and participative. As a generalist, I like how he pulls cases from different disciplines together to explain the points, how we face unique yet somewhat similar problems in whatever proffession we chosse. There're 12 cases with clear cater......more

Goodreads review by Toshi on June 25, 2023

I read first two case studies. Stories are interesting, but not insightful or insightful. Then I glanced through all pages reading the chapter titles and section titles. That was enough to grasp the points that authors wanted to convey. This book maybe useful for those who are afraid to make any dec......more

Goodreads review by Jay on September 20, 2014

Like a series of business cases on the theme of making the right decisions. I liked that the twelve cases provided a level of detail that you wouldn't get from shorter magazine articles, although these cases were roughly the length of an HBR article or an article in Inc magazine, and an Inc article......more

Goodreads review by Jeff on August 21, 2016

First, I enjoyed the case studies included in the text. However, I challenge the authors' success in accomplishing their stated goal - that is, the show how we have moved away from the "Great Man" theories of leadership. The case studies do show collaborative leadership, joint decision-making at sev......more