Irresistible Change
A Blueprint for Earning Buy-In and Breakout Success

I appreciated the books content and detail and it tells a compelling story of IBMs design transformation. However, I felt like the book could be a long-form essay rather than a book. It felt repetitive in places. I think it could have benefitted from a better balance between IBM stories and how thos......more

I was a little disappointed. I found the flow difficult, and a bit academic. I wanted more story, more ties to other change programs that better highlights why the IBM Hallmark framing of change is better. There is good information: take accountability for your change, treat it as a luxury product,......more

Let me first say that I appreciate the contents of this book. I respect the work Gilbert did and the impact it had on developing design leadership at major companies in the 2010s. As a designer I really respect what he’s done. This book was super disappointing. This book should have been a long essay......more

A very powerful book about change management and amazingly written with a personal career journey as the forefront driving the narrative. Book focuses on the culture, mindset, processes, people and influence needed to make an impact not just in a team or company but in the industry. A very motivatio......more

Phil was my boss’s boss, so I knew a little bit about his story reviving IBM’s design culture but this was an enlightening read! Great practical advice for anyone looking to lead a workplace transformation.......more