Hello Stay Interviews, Goodbye Talent..., Beverly Kaye
Hello Stay Interviews, Goodbye Talent..., Beverly Kaye
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Hello Stay Interviews, Goodbye Talent Loss
A Manager's Playbook

Author: Beverly Kaye, Sharon Jordan-Evans

Narrator: Julie Eickoff

Unabridged: 1 hr 46 min

Format: Digital Audiobook Download

Publisher: Ascent Audio

Published: 05/18/2015


Synopsis

The latest offering from the bestselling duo of Bev Kaye and Sharon Jordan-Evans-who have sold over 800,000 copies of their previous titles in twenty-two languages-offers a radically simple idea: you can avoid having "exit" interviews when employees are leaving if you have "stay" interviews that will keep them.

Since 1999 Bev Kaye and Sharon Jordan-Evans have been teaching managers how to conduct stay interviews, a concept they originated. It seems so simple-just ask what would make your key employees stay. Yet most managers will admit they are not conducting stay interviews (and their bosses are not conducting them either!). Why? Because they're afraid of opening Pandora's box. They ask, "What if I ask my talented people what will keep them and they all say money or a promotion or a Tesla?" Good point. So the fear of being unable to deliver on someone's request gets in the way of having the most crucial dialogue of all.

This book highlights why stay interviews are important; it underscores the real costs of talent lost, both tangible and intangible. Kaye and Jordan-Evans teach managers to hold these conversations and to do so with joy-not dread. They equip them with an easy four-step process they can use when an employee tosses them a tough-to-deliver-on request. It works like magic. There is to date no stay interview guide designed for and written directly to managers; this will be the first.

About Beverly Kaye

Beverly Kaye’s groundbreaking programs have been implemented by such leading corporations as American Express, AT&T, Compaq, and Xerox. The scores of products she has designed are produced by her Scranton-based organization, Career Systems International.


Reviews

Goodreads review by Paul on July 07, 2022

I like that this a tool any leader can use, regardless of any other factors. If you're interested in retaining people, being proactive about understanding what their needs and plans are is vital. The book provides some simple pointers that are usable. I haven't fully embraced it - some of the sugges......more

Goodreads review by Kurt on December 16, 2018

A good playbook: doesn't go too much into theoretical depth, just briefly reiterates the WIIFM of a principle and gives scripts and tactics. I'll definitely be giving this to new managers at my organization.......more

Goodreads review by Jill on November 15, 2021

It was a quick read with practical questions and advice, like just start. But it also told you different ways to just get started and provided sample questions. Felt like a mini training in a short book.......more

Goodreads review by Vishalkumar on March 27, 2019

More Philosophy around theoretical concept of stay interviews. Writer's skill to maintain grip over attention of the reader was missing. Few examples are good.......more

Goodreads review by Kelly on February 21, 2022

Excellent practical book to retain employees.......more