GROW 2 Management
Lead, follow or get out of the way

Lead follow or get out of the way. Successful salon businesses don't just happen! They’re the result of a clear business vision, effective business management systems, people management systems and self management systems. If you really want to succeed start by understanding that you haven’t opened a salon, you have opened a business that happens to do hair. Begin by getting organised and developing the success systems needed.Any charts used in this book are downloadable from www.growmysalonbusiness.com/chartsTable of Contents:IntroductionChapter 1: Reality check...LESSON 1: You probably opened a business for the wrong reasonsLESSON 2: Running a business requires a very different set of skills...LESSON 3: There is only one of you, so get it out of your head!LESSON 4: Re-evaluate... regularlyLESSON 5: What does change mean to you?LESSON 6: Set it up ‘right’ at the startLESSON 7: What is a manager? What do they do?Chapter 2: Creating the vision...LESSON 8: Vision, Mission and Values...LESSON 9: What is vision and where do you get it?LESSON 10: The vision comes before the planLESSON 11: “Not all of my team like the vision I have for the business”LESSON 12: The vision is the ‘what’. The mission is the ‘how’.LESSON 13: What is a leader, and what do they do?Chapter 3: Business management systemsLESSON 14: Activity ≠ ProductivityLESSON 15: Clearly define roles, goals and responsibilities.LESSON 16: You need an organisation chartLESSON 17: Defining and naming positionsLESSON 18: The importance of clear job descriptionsLESSON 19: The solutions to most problems are system and training solutionsLESSON 20: Hard, soft or information systems?LESSON 21: The need to develop Business Management SystemsLESSON 22: If your business is not system dependent... it’s dependent on you.LESSON 23: “But I don’t want to expand”...LESSON 24: “This is how we do it here.”LESSON 25: Your business is only truly successful when it...LESSON 26: Systems manuals are never finished...LESSON 27: Managing your work spaceChapter 4: People ManagementLESSON 28: And you thought that ‘they’ were the problemLESSON 29: Don’t be afraid to be in chargeLESSON 30: People can manage themselves..LESSON 31: Who’s working for whom...LESSON 32: The essence of good management is ‘human sensitivity’LESSON 33: Catch people doing something right and tell them!LESSON 34: Crystal clear and consistent from day 1LESSON 35: Induction day, get it right from the beginning…LESSON 36: There must be a consequence...LESSON 37: Change your people... or change your peopleLESSON 38: Be consistent with the line in the sandChapter 5: Managing yourselfLESSON 39: Managing yourself! Are you kidding?LESSON 40: “Do as I say... not as I do”. Sorry, that’s never going to work.LESSON 41: Get organisedLESSON 42: When you make a mistake, correct it quickly and move onLESSON 43: Meetings can be a complete waste of time... on the other handLESSON 44: The first step to managing your time is...LESSON 45: Time management tipsLESSON 46: Learn how to delegate, then delegate, delegate, delegateLESSON 47: All men are equal... some are just more equal than othersLESSON 48: Know how to lighten upLESSON 49: “Pick your self up, dust yourself off and get back in there...”LESSON 50: What am I meant to learn from this?