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From Impressed to Obsessed
12 Principles for Turning Customers and Employees into Life-Long Fans
Author: Jon Picoult
Narrator: Jon Picoult
Unabridged: 8 hr 58 min
Format: Digital Audiobook Download
Publisher: McGraw Hill-Ascent Audio
Published: 01/18/2022
Synopsis
If you're aspiring to satisfy your customers, then you're aspiring to mediocrity. That's the fascinating premise of From Impressed to Obsessed, a book that will fundamentally change how you think about creating a successful, beloved business.