Frictionless, Christiane Lemieux
Frictionless, Christiane Lemieux
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Frictionless
Why the Future of Everything Will Be Fast, Fluid, and Made Just for You

Author: Christiane Lemieux, Duff McDonald

Narrator: Jean Ann Douglass

Unabridged: 8 hr 21 min

Format: Digital Audiobook Download

Publisher: HarperAudio

Published: 06/23/2020


Synopsis

Serial entrepreneur Christiane Lemieux describes the new rules of entrepreneurship and business, arguing that visionary startups leverage the concept of “frictionless” to beat their competitors.   

Based on interviews with dozens of startup founders, experts and scholars on entrepreneurship, Frictionless provides readers with a wide-ranging education in starting companies that thrive in the world of frictionless commerce—made possible by new technologies, a new mindset, and new demands from Millennial consumers. Working with bestselling author and journalist Duff McDonald, Lemieux also shares her own story—lessons learned, failures absorbed—at the helm of DwellStudio (which was acquired by Wayfair) and her latest venture, The Inside.  Some founders profiled in the book are reducing friction in their own business models, others reduce friction through improved customer experiences, and still others are revolutionizing their operations to create frictionless organizations. Readers will glean lessons from the founders of well-known companies such as Instant Pot, Bonobos, Hims, and Halo Top—as well as upstarts Billie, Dame Products, and Convene. Frictionless outlines the groundwork necessary for getting a company up-and-running and explains how companies make and market products and services while meeting the demands of their customers and employees today. Frictionless is the essential handbook for creating tomorrow’s mind set and competitive advantage.

About Christiane Lemieux

Christiane Lemieux is a serial entrepreneur. She is the founder of direct-to-consumer home furnishings brand, The Inside and also operates and designs her namesake lifestyle brand, Lemieux et Cie. The first company she founded, DwellStudio, sold to Wayfair in 2013, where Lemieux served as Wayfair’s Executive Creative Director until 2016. Additionally, she was a co-host and a judge on Ellen Degeneres’ HGTV furniture design competition show Ellen’s Design Challenge.Lemieux authored her first book to critical acclaim in 2011, titled Undecorate and released her second best-selling book The Finer Things in 2016. Her most recent book focused on the new rules of entrepreneurship and business, Frictionless, goes on sale this June 2020. Lemieux is a frequent contributor to Architectural Digest, Apartment Therapy and other design media. Lemieux has been listed as one of Fortune’s 2012 'Most Powerful Women Entrepreneurs, sits on the board of Every Mother Counts, and is a passionate philanthropist. She is a graduate of Parsons School of Design and Queen’s University in Canada and resides in New York City. 

About Duff McDonald

Duff McDonald is the author of the New York Times bestseller The Firm: The Story of McKinsey and Its Secret Influence on American Business, Last Man Standing: The Ascent of Jamie Dimon and JPMorgan Chase, and The Golden Passport and the coauthor of The CEO, a satire. A contributing editor at the New York Observer, he has also written for the New Yorker, Vanity Fair, New York, Esquire, Fortune, Businessweek, GQ, Wired, Time, Newsweek, and other publications. He lives in New York.


Reviews

Goodreads review by Alex

This book is a series of interviews with various successful business people who are examples of building a frictionless business... including the author herself. It is quite inspirational, but I caution you that it is not a one-size-fits-all business plan. It is promoting general business principles......more

Goodreads review by Maya

Enjoyable for the founder's story but redundant to comprehensively answer the title/background problems. The book is solid three stars in my review. What Makes It 1 Star:* - The answer to the frictionless concept is only in chapter 1 The book tries to show the frictionless world that we are currently in......more

Goodreads review by John

First thing to understand is that "frictionless" is a framework for understanding business, but is only one of many lenses you can use to analyze a business idea. This book looks at many different startups and new businesses using the framework of friction and reducing friction. In some cases, it was......more

Goodreads review by Amogh

Frictionless is a concept which is easy to describe. I felt that the book took too long to get to the point and circled around the topic. I also didn’t like the promoting of THE INSIDE in this book. It felt as if the first few chapters where just based on the company and felt like a long painful adv......more