List: $15.99
| Sale: $11.20
Club: $7.99
Digital Customer Service
Transforming Customer Experience for An On-Screen World
Author: Rick Delisi, Dan Michaeli
Narrator: Rick Delisi
Unabridged: 5 hr 35 min
Format: Digital Audiobook Download
Publisher: Ascent Audio
Published: 12/21/2021
Includes: Bonus Material
Synopsis
Written for customer service and customer experience leaders as well as C-suite executives, Digital Customer Service helps business leaders create an experience for customers that increases customer loyalty and profitability; drive down the cost of customer service/support interactions, while increasing revenue through sales interactions; and move quickly toward the goal of "digital transformation."