Did You Hear What I Think I Said
Communicate with Confidence Series

Differences in the communication styles of the genders can make your work environment either supportive or stifling. Differences can make or break a sale. Differences can make a marriage or a vacation heaven or hell. Your communication style either hinders or helps build credibility, trust, and loyalty across gender lines with customers, coworkers, and family members. Learn to bridge the gap: Distinguish between directives and preferences when direct versus indirect communications styles clash Understand how both genders use and react to different kinds of humor Identify invalid and unstated assumptions made by both genders from whats said and not said Raise your awareness about air time and listening stylesand how the opposite gender interprets yours Interpret meta-messages for the real meaning behind the words