Creating the Loyalty Mindset, Shep Hyken
Creating the Loyalty Mindset, Shep Hyken
1 Rating(s)
List: $8.99 | Sale: $6.30
Club: $4.49

Creating the Loyalty Mindset
Moments of Magic

Author: Shep Hyken

Narrator: Shep Hyken

Unabridged: 25 min

Format: Digital Audiobook Download

Published: 11/10/2010

Synopsis

This engaging audio will help you clearly understand the differences between customer service and loyalty, complete with ten strategies that will help you build long-term, loyal relationships with your customers. This program is a must for business people seeking to improve sales and customer service, large and small companies alike. You will also enjoy Shep's famous "Cab Driver Story." This audio is filled with simple, yet effective, strategies which are easy to implement in your business today. Enjoy this audio from USA Today best selling author and authority on improving customer loyalty.

About Shep Hyken

Shep Hyken, CSP, CPAE is the Chief Amazement Officer at Shepard Presentations. As a speaker and author, Shep works with companies and organizations who want to build loyal relationships with their customers and employees. His articles have been read in hundreds of publications, and he is the New York Times, Wall Street Journal and USA Today bestselling business author of Moments of Magic, The Loyal Customer, The Cult of the Customer, and The Amazement Revolution. He is also the creator of The Customer Focus program, which helps clients develop a customer service culture and loyalty mindset.

Reviews

There are currently no user reviews for this audiobook.
Add to Cart
Add to Wish List