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Conversation Transformation
Recognize and Overcome the 6 Most Destructive Communication Patterns
Author: Ben E. Benjamin, Anita Simon, Amy Yeager
Narrator: TBD
Unabridged: 7 hr 21 min
Format: Digital Audiobook Download
Publisher: McGraw Hill-Ascent Audio
Published: 05/31/2022
Synopsis
Conversation Transformation provides practical guidelines for managing the six most common (and aggravating) conversation killers: yes-buts, mind-reads, negative predictions, leading questions, complaining, and verbal attacks. Each skill-building chapter guides you through a three-step process for replacing unconstructive habits with more effective responses.