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Can Your Customer Service Do This?
Create an Anticipatory Customer Experience that Builds Loyalty Forever
Author: Micah Solomon
Narrator: Lyle Blaker
Unabridged: 4 hr 34 min
Format: Digital Audiobook Download
Publisher: McGraw Hill-Ascent Audio
Published: 10/03/2023
Category: Business & Economics - Workplace Culture
Synopsis
Customer service done right is one of today's most powerful competitive advantages. In Can Your Customer Service Do This?, customer service turnaround wizard and renowned customer service training expert Micah Solomon shares everything he knows, and everything you need to know, about how to create a truly Five-Star customer service experience and use it to build sustainable bottom-line success.