
Big Tip? Small Tip? No Tip?
The Itching Palm
Author: William R. Scott
Narrator: Peter Lerman
Unabridged: 3 hr 37 min
Format: Digital Audiobook Download
Publisher: Peter Lerman
Published: 07/28/2026
Categories: Nonfiction, Business & Economics
Synopsis
- Allowed employers to shift labor costs onto customers.
- Reinforced class distinctions between those who gave tips and those who received them.
- Was inconsistent with a society based on equality rather than inherited status. The book examines tipping from multiple perspectives, including its economics, ethics, psychology, legal status, and effects on employers and employees. Chapters include “The Economics of Tipping,” “The Ethics of Tipping,” “The Psychology of Tipping,” and “Laws Against Tipping.” What’s striking is how modern some of Scott’s arguments sound. More than a century ago, he criticized the reliance of service workers on customer gratuities rather than employer-paid wages—a debate that continues in the United States today.