Be Amazing or Go Home, Shep Hyken
Be Amazing or Go Home, Shep Hyken
11 Rating(s)
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Be Amazing or Go Home
Seven Customer Service Habits That Create Confidence with Everyone

Author: Shep Hyken

Narrator: Timothy Andrés Pabon

Unabridged: 3 hr 20 min

Format: Digital Audiobook Download

Published: 05/02/2018

Synopsis

Want to amaze your customers, impress the people you work with, and outshine your competition? Going from average to amazing isn't an out-of-reach goal. In fact, amazement is a habit that anyone can master--and Shep Hyken knows the tricks to making it your own.In Be Amazing or Go Home, Shep shares the secrets behind making his motto "Always Be Amazing!" an everyday lifestyle and shows how you too can become exceptional in business and in life. Drawing on the routines of incredible people, Shep demonstrates simple practices that can elevate your game, including:Showing up ready to amazingBeing proactiveCraving feedbackTaking responsibilityEmbracing authenticityFocusing on excellenceTurning misery into magicOnce you master these habits, you'll be able to create trust, build stronger relationships, make sales, advance your career, and more. Now is the time to step out of the ordinary and step into amazing.

About Shep Hyken

Shep Hyken, CSP, CPAE is the Chief Amazement Officer at Shepard Presentations. As a speaker and author, Shep works with companies and organizations who want to build loyal relationships with their customers and employees. His articles have been read in hundreds of publications, and he is the New York Times, Wall Street Journal and USA Today bestselling business author of Moments of Magic, The Loyal Customer, The Cult of the Customer, and The Amazement Revolution. He is also the creator of The Customer Focus program, which helps clients develop a customer service culture and loyalty mindset.

Reviews

Goodreads review by Elias on May 16, 2020

Another Great read to a to my collection. I work in an environment where we are the frontline with helping the client with any issues. I had taken away some great Nuggets to apply on how to be more amazing to the people around me.......more

Goodreads review by Sara on November 16, 2020

Nice and light, author always clarify his point with stories and examples which makes it more simple and unforgettable. Felt that all the book emphasis on how to provide ur best which we are as Muslims already have in Quran that God loves the doers of good.......more

Goodreads review by Megan on August 10, 2023

Had to read this book for work. So bad. A bunch of corporate America bs. Gave it 2 stars because it was almost hilarious how bad it was. Also there was like a solid 2 pieces of good advice in there.......more

Goodreads review by Kristi on October 21, 2017

Good read Good read for everyone from the janitor to the CEO. Don't settle for anything less than amazing from yourself or anyone else.......more

Goodreads review by Abby on December 08, 2022

Conflating good customer service with the concept that employees should gladly work overtime for free.......more

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