Andy  Me and the Hospital, Pascal Dennis
Andy  Me and the Hospital, Pascal Dennis
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Andy & Me and the Hospital
Further Adventures on the Lean Journey

Author: Pascal Dennis

Narrator: Steven Menasche

Unabridged: 6 hr 10 min

Format: Digital Audiobook Download

Publisher: Ascent Audio

Published: 07/01/2017

Includes: Bonus Material Bonus Material Included


Synopsis

Based on the author's years of experience working with Toyota’s master teachers and with companies in the midst of great change, this audiobook follows the story established in the Shingo Prize-winning book, Andy & Me: Crisis & Transformation on the Lean Journey.

In a cool and readable style, Andy & Me and the Hospital: Further Adventures on the Lean Journey follows Tom Pappas's relationship with Andy Saito, a reclusive retired Toyota guru. Tom and Andy are pulled into a major New York City hospital in crisis. Can they translate and apply Toyota’s powerful methods and thinking to save the hospital from disaster?

Using a compelling novel format, the audiobook demonstrates how to apply Lean thinking in a healthcare setting. It illustrates the situations, characters, and plant politics you will most likely face as you progress through your Lean healthcare journey. As the story unfolds, you will discover the way of thinking and behavioral changes required to implement proven Toyota Production System (TPS) methods, tools, and thinking in healthcare. You will learn:

What a Lean transformation in a hospital should look like
The overall approach you need to take
The leadership and behavioral changes required
How to improve processes and better develop and engage people
How to build and sustain a Lean management system
How to translate and apply Deming’s "profound system of knowledge"
This audiobook provides clear and simple guidance on what it takes to successfully implement Toyota methods in healthcare settings. It shares helpful insights on how the different elements need to fit together to deliver measurable process improvement results. Just like its bestselling predecessors, this audiobook includes study questions after each chapter to support learning and to facilitate discussion in workshops or classroom settings.

Reviews

Goodreads review by Pedro on January 27, 2023

Good intro to many lean concepts and tools. The adventures... well, not too adventurous.......more

Goodreads review by Louise on March 25, 2020

This book definitely had its share of pros and cons for me. Pros first: Implementing Lean in a healthcare environment has some quite unique challenges, and Dennis does a good job of identifying the kinds of challenges that do come up. There were many times when I was reading when I thought, wow, this......more

Goodreads review by Bob on March 17, 2025

Two decades ago I read the original Andy and Me as the first "lean book" I had ever read. Although it was before I began keeping reflections on books, I remember that it was one of those books that helped shape the trajectory of my career. Now, nearly 20 years later, I find myself listening to Andy......more

Goodreads review by Scott on November 13, 2018

Great summary of lean for healthcare. It's a fable--with a solid story, actually. That makes it easy to read and remember, but puts limits on the detail that you can include in the book. So, if you're trying to learn lean for the first time, not ideal. But if you're a lean practitioner this is a gre......more