101 Tough Conversations to Have with ..., Paul Falcone
101 Tough Conversations to Have with ..., Paul Falcone
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101 Tough Conversations to Have with Employees
A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges

Author: Paul Falcone

Narrator: Adam Lofbomm

Unabridged: 12 hr 47 min

Format: Digital Audiobook Download

Published: 02/11/2020

Synopsis

101 Tough Conversations to Have with Employees provides guidance for managers on how to broach uncomfortable conversations across a wide range of issues.Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues . . . these are just a few of the uncomfortable topics supervisors must sometimes discuss with their employees.Top human resources author Paul Falcone offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees that help sidestep potential awkwardness and meet issues head-on.This practical, solution-oriented book walks you through some of the most common and most serious employee problems you are likely to encounter.In 101 Tough Conversations to Have with Employees, Falcone covers topics including:substandard performance reviews,progressive disciplinary warnings and termination meetings,FMLA abuse and ADA accomodations,wage and hour challenges,team turnarounds,compensation conflicts, and more.This handy guide helps you treat their people with dignity and respect, focusing not just on what to say but also on how to say it. It provides proven techniques you can use to protect yourself and your organizations—and get the very best from your people.

About Paul Falcone

Paul Falcone is principal of the Paul Falcone Workplace Leadership Consulting, LLC, specializing in management and leadership training, executive coaching, international keynote speaking, and facilitating corporate offsite retreats. He is the former CHRO of Nickelodeon and has held senior-level HR positions with Paramount Pictures, Time Warner, and City of Hope. He has extensive experience in entertainment, healthcare/biotech, and financial services, including in international, nonprofit, and union environments. Paul is the author of a number of books, many of which have been ranked as #1 Amazon bestsellers in the categories of human resources management, business and organizational learning, labor and employment law, business mentoring and coaching, business conflict resolution and mediation, communication in management, and business decision-making and problem-solving. His books have been translated into Chinese, Korean, Vietnamese, Indonesian, and Turkish. Paul is a certified executive coach through the Marshall Goldsmith Stakeholder Centered Coaching program, a long-term columnist for SHRM.org and HR Magazine, and an adjunct faculty member in UCLA Extension’s School of Business and Management. He is an accomplished keynote presenter, in-house trainer, and webinar facilitator in the areas of talent and performance management, leadership development, and effective leadership communication.

Reviews

Goodreads review by Jenny on May 28, 2014

Great resource for managers. Wouldn't recommend as a cover to cover read, but rather an as needed resource tool.......more

Goodreads review by Sarah on September 25, 2024

There's some good stuff in here, but some of the made up conversations are unbelievable and don't help. In fact, I'd argue they lead a manager to believe it's just as simple as following the script and ignoring that people are human beings and not robots. It would have been more helpful to have a sc......more

Goodreads review by Rachel on January 28, 2023

To be fair this book is over 10 years old. That said, maybe some will find it helpful if they manage employees at a very traditional office. As a millennial manager in more of a tech industry, I found a lot of this to be dated advice. The bigger issue however is the difficult conversations paired wi......more

Goodreads review by Ben on December 30, 2020

The book starts out well but goes downhill. The way of speaking to employees is dated and controlling, not suitable for today's workforce, and honestly probably not when the book was released either. Do not waste your time on this book.......more

Goodreads review by Benjamin on March 16, 2024

As a manager, I didn't fine this book very helpful. I didn't like the tone of a lot of the hypothetical scenarios. For example, there were many times where the manager would ask the employee a question about some offending conduct. The question, though, seems patronizing. I know I would not apprecia......more

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