TrustBased Selling, Charles H. Green
TrustBased Selling, Charles H. Green
List: $19.99 | Sale: $13.99
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Trust-Based Selling
Using Customer Focus and Collaboration to Build Long-Term Relationships

Author: Charles H. Green

Narrator: Charles H. Green

Unabridged: 3 hr 56 min

Format: Digital Audiobook Download

Published: 12/08/2005


Synopsis

Sales based on trust are uniquely powerful. Learn from Charles Green, co-author of the bestseller The Trusted Advisor how to deserve and, therefore, earn a buyer’s trust.

Buyers prefer to buy from people they trust. However, salespeople are often mistrusted. Trust-Based Selling shows how trust between buyer and seller is created and explains how both sides benefit from it. Heavy with practical examples and suggestions, the book reveals why trust goes hand-in-hand with profit; how trust differentiates you from other sellers; and how to create trust in negotiations, closings, and when answering the six toughest sales questions. Trust-Based Selling is a must for anyone in sales, is especially invaluable for sellers of complex, intangible services.

About Charles H. Green

Charles H. Green is a speaker and executive educator focused on trust in complex businesses and professional services firms. Charlie is founder and chairman of Trusted Advisor Associates. In addition to The Trusted Advisor, Charlie wrote Trust-Based Selling, and coauthored The Trusted Advisor Fieldbook. He is a graduate of Columbia and of the Harvard Business School. He spent the first twenty years of his career with the MAC Group and its successor, Gemini Consulting. Charlie lives in Boca Raton, Florida.


Reviews

Goodreads review by Ash on January 05, 2010

Starts with the principle that trust is essential for the sale of complex services, and builds up a framework to make sure the sales process acts in the interests of the client. Goes beyond what people usually think of as "sales", so I recommend this to anybody whose day job is customer-facing. I re......more

Goodreads review by Sympawtico on December 22, 2008

I'm shocked that people need to be told to be ethical in business. This book should be superfluous -- but perhaps it is not.......more