Customer Relations Audiobooks

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The Cult of the Customer Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists, Shep Hyken

The Cult of the Customer

by Shep Hyken

List: $19.99

Sale: $13.99

Club: $9.99

Unabridged: 6 hr 14 min
Narrator: Timothy Andres Pab...
Published: 11/20/2018
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Customer Service The Sandler Way 48 Rules for Strategic Customer Care, Anne MacKeigan

Customer Service The Sandler Way

by Anne MacKeigan

List: $12.99

Sale: $9.10

Club: $6.49

Unabridged: 3 hr 56 min
Narrator: Sean Pratt
Published: 11/01/2018
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Why Customers Leave (and How to Win Them Back), David Avrin

Why Customers Leave (and How to W...

by David Avrin

List: $24.99

Sale: $17.50

Club: $12.49

Unabridged: 5 hr 24 min
Narrator: Larry Winget
Published: 04/01/2019
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Transform Customer Experience How to achieve customer success and create exceptional CX, Isabella Villani

Transform Customer Experience

by Isabella Villani

List: $19.99

Sale: $13.99

Club: $9.99

Unabridged: 9 hr 4 min
Narrator: Jonathan Yen
Published: 04/09/2019
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The 10 Golden Rules of Customer Service The Story of the $6,000 Egg, Deb Duncan

The 10 Golden Rules of Customer S...

by Deb Duncan

List: $12.99

Sale: $9.10

Club: $6.49

Unabridged: 53 min
Narrator: Janet Metzger
Published: 04/01/2019
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The Customer Centricity Playbook Implement a Winning Strategy Driven by Customer Lifetime Value, Peter Fader

The Customer Centricity Playbook

by Peter Fader

List: $12.99

Sale: $9.10

Club: $6.49

Unabridged: 4 hr 2 min
Narrator: Steve Menasche
Published: 06/11/2019
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Nincompoopery Why Your Customers Hate You--and How to Fix It, John R. Brandt

Nincompoopery

by John R. Brandt

List: $17.99

Sale: $12.59

Club: $8.99

Unabridged: 4 hr 13 min
Narrator: John R. Brandt
Published: 07/16/2019
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Telecare How To Provide Exceptional Customer Service Over the Phone, Pryor Learning Solutions

Telecare

by Pryor Learning Solution...

List: $12.99

Sale: $9.10

Club: $6.49

Unabridged: 3 hr 50 min
Narrator: Rick Kirschner
Published: 10/01/2019
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Exceptional Customer Service, Pryor Learning Solutions

Exceptional Customer Service

by Pryor Learning Solution...

List: $12.99

Sale: $9.10

Club: $6.49

Unabridged: 4 hr 4 min
Narrator: Mark Neves
Published: 10/01/2019
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Sense & Respond How Successful Organizations Listen to Customers and Create New Products Continuously, Jeff Gothelf

Sense & Respond

by Jeff Gothelf

List: $19.99

Sale: $13.99

Club: $9.99

Unabridged: 6 hr 19 min
Narrator: Graham Rowat
Published: 12/10/2019
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The Experience Economy, B. Joseph Pine

The Experience Economy

by B. Joseph Pine

List: $13.27

Sale: $9.28

Club: $6.63

Abridged: 3 hr 7 min
Narrator: Eric Conger
Published: 11/01/1999
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The Service Culture Handbook A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service, Jeff Toister

The Service Culture Handbook

by Jeff Toister

List: $12.99

Sale: $9.10

Club: $6.49

Unabridged: 5 hr 41 min
Narrator: Roger Wayne
Published: 02/25/2020
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It Starts With Clients Your 100-Day Plan to Build Lifelong Relationships and Revenue, Andrew Sobel

It Starts With Clients

by Andrew Sobel

List: $19.99

Sale: $13.99

Club: $9.99

Unabridged: 7 hr 39 min
Narrator: Steve Menasche
Published: 05/12/2020
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Customer Experience For Dummies, Roy Barnes

Customer Experience For Dummies

by Roy Barnes

List: $24.99

Sale: $17.50

Club: $12.49

Unabridged: 11 hr 6 min
Narrator: Stephen R. Thorne
Published: 06/30/2020
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Running Lean, 2nd Edition Iterate from Plan A to a Plan That Works, Ash Maurya

Running Lean, 2nd Edition

by Ash Maurya

List: $15.99

Sale: $11.20

Club: $7.99

Unabridged: 5 hr 40 min
Narrator: Matthew Boston
Published: 07/28/2020
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The Outcome Generation How a New Generation of Technology Vendors Thrives through True Customer Success, Paul Henderson

The Outcome Generation

by Paul Henderson

List: $22.95

Sale: $16.07

Club: $11.47

Unabridged: 4 hr 29 min
Narrator: Paul Henderson
Published: 07/25/2019
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The Hidden Power of Your Customers 4 Keys to Growing Your Business Through Existing Customers, Becky Carroll

The Hidden Power of Your Customer...

by Becky Carroll

List: $19.99

Sale: $13.99

Club: $9.99

Unabridged: 8 hr 27 min
Narrator: Vanessa Hart
Published: 07/20/2020
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Measure What Matters Online Tools For Understanding Customers, Social Media, Engagement, and Key Relationships, Katie Delahaye Paine

Measure What Matters

by Katie Delahaye Paine

List: $19.99

Sale: $13.99

Club: $9.99

Unabridged: 7 hr 27 min
Narrator: Vanessa Hart
Published: 07/20/2020
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Selling Luxury Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale, Robin Lent

Selling Luxury

by Robin Lent

List: $12.99

Sale: $9.10

Club: $6.49

Unabridged: 3 hr 12 min
Narrator: Jo Anna Perrin
Published: 07/20/2020
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Unleashing Excellence The Complete Guide to Ultimate Customer Service, Dennis Snow

Unleashing Excellence

by Dennis Snow

List: $19.99

Sale: $13.99

Club: $9.99

Unabridged: 7 hr 38 min
Narrator: Kimberly Farr
Published: 07/20/2020
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Marketing in the Participation Age A Guide to Motivating People to Join, Share, Take Part, Connect, and Engage, Daina Middleton

Marketing in the Participation Ag...

by Daina Middleton

List: $15.99

Sale: $11.20

Club: $7.99

Unabridged: 5 hr 22 min
Narrator: Daina Middleton
Published: 07/20/2020
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The Ultimate Online Customer Service Guide How to Connect with your Customers to Sell More!, Marsha Collier

The Ultimate Online Customer Serv...

by Marsha Collier

List: $19.99

Sale: $13.99

Club: $9.99

Unabridged: 6 hr 12 min
Narrator: Arika Escalona
Published: 07/20/2020
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Listen Up! How to Tune In to Customers and Turn Down the Noise, Karen Mangia

Listen Up!

by Karen Mangia

List: $19.99

Sale: $13.99

Club: $9.99

Unabridged: 7 hr 34 min
Narrator: Rachel Perry
Published: 11/17/2020
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The Best Service Is No Service How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs, Bill Price

The Best Service Is No Service

by Bill Price

List: $9.99

Sale: $7.00

Club: $4.99

Abridged: 9 hr 59 min
Narrator: Jim Bond
Published: 03/21/2008