Hope Is Not a Method
What Business Leaders Can Learn from America's Army

In the early 1990s, General Gordon R. Sullivan, Army Chief of Staff, and Colonel Michael V. Harper, his key strategic planner, took the post-Cold War Army into the Information Age. Faced with a 40 percent reduction in staff and funding, they dismantled a cumbersome bureaucracy, reinvented procedures, and set the guidelines for achieving a vast array of new goals. Their approach was based on continuity and change: maintaining their focus on the Army's historic vision and values while introducing new problem-solving techniques and training methods. Hope Is Not a Method shows how today's businesses can stay on top of long-range issues and maintain a productive workforce during times of change. It offers invaluable lessons in leadership and provides proven tactics any business can implement.